McDonald's

2.8
1467 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
30161 Southfield Rd, Southfield, MI
48076, United States

Hours

Reviews

2.8
1,467 reviews
5 stars
346
4 stars
229
3 stars
201
2 stars
151
1 star
540

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, old, or improperly prepared, including missing items and incorrect orders.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor service and lack of accountability.

Order Accuracy

Numerous customers experienced problems with incorrect orders, missing items, and staff dismissiveness when addressing these issues.

Cleanliness

Some customers noted cleanliness issues within the restaurant, contrasting with a few positive mentions of cleanliness.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long wait times, while others praised quick service during peak hours.
  • AT
    Angela Tarrance
    3 days ago
    5.0
    This location is usually fast, but they also usually forget one item so check your bags before you leave. The sandwiches are usually fresh, but they could change the fries a little more often. Overall, I choose here 90% of the time out of the two close locations I have to chose from.
  • CT
    Chrysah Tayo
    Nov 10, 2025
    1.0
    customer service was disappointing
  • BB
    Barbara
    Oct 22, 2025
    1.0
    I had the crispy chicken sandwich combo and the food was old and burnt! I took two bites and noticed how hard and old the chicken was. Fries were old and soggy. Staff is rude . The worst McDonald location ever. On top of they cost a little more than average McDonald’s.
  • JT
    Jacob Torok
    Oct 19, 2025
    5.0
    Whoever was working on Oct 19…. Yall rocked. Thank you for helpin me get my fries
  • CB
    christopher brantley
    Oct 10, 2025
    4.0
    Food was good and served timely. However, the drinks were incorrect and they forgot to give the condiments as requested. Not a major issue but it did cause an inconvenience to go back to request the correct items.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 30161 Southfield Rd, Southfield, MI?

McDonald's at 30161 Southfield Rd is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, delivery is available at this McDonald's location with options for same-day and no-contact delivery.