Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food being cold, old, or improperly prepared, including missing items and incorrect orders.
Customer Service
Many reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor service and lack of accountability.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and staff dismissiveness when addressing these issues.
Cleanliness
Some customers noted cleanliness issues within the restaurant, contrasting with a few positive mentions of cleanliness.
Service Speed
There were mixed reviews on service speed, with some customers experiencing long wait times, while others praised quick service during peak hours.
AT
Angela Tarrance
3 days ago
5.0
This location is usually fast, but they also usually forget one item so check your bags before you leave. The sandwiches are usually fresh, but they could change the fries a little more often. Overall, I choose here 90% of the time out of the two close locations I have to chose from.
CT
Chrysah Tayo
Nov 10, 2025
1.0
customer service was disappointing
BB
Barbara
Oct 22, 2025
1.0
I had the crispy chicken sandwich combo and the food was old and burnt! I took two bites and noticed how hard and old the chicken was. Fries were old and soggy. Staff is rude . The worst McDonald location ever. On top of they cost a little more than average McDonald’s.
JT
Jacob Torok
Oct 19, 2025
5.0
Whoever was working on Oct 19…. Yall rocked. Thank you for helpin me get my fries
CB
christopher brantley
Oct 10, 2025
4.0
Food was good and served timely. However, the drinks were incorrect and they forgot to give the condiments as requested. Not a major issue but it did cause an inconvenience to go back to request the correct items.
What are the operating hours of McDonald's at 30161 Southfield Rd, Southfield, MI?
McDonald's at 30161 Southfield Rd is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery services?
Yes, delivery is available at this McDonald's location with options for same-day and no-contact delivery.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery website or via the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at McDonald's Southfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location serve breakfast and late-night food?
Yes, this McDonald's serves breakfast, lunch, dinner, dessert, and offers late-night food options.
Is McDonald's Southfield accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances, seating, and restrooms.
What services and amenities are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any nearby coffee shops to McDonald's at 30161 Southfield Rd?
Yes, Starbucks is nearby; customers may enjoy coffee there or compare beverage options between both locations.
What nearby restaurants can I visit along with McDonald's at this location?
Nearby options include Ziggy's Cheesesteaks for sandwiches, Arkins Sweet BBQ Pit for barbecue, and Jet's Pizza for American-style pizza.
Are there any other useful nearby services customers might want to visit around McDonald's Southfield?
Yes, there are several helpful services nearby such as Total Beverage Liquor, Comfort Dental for dental care, and BizCard Xpress Southfield for printing and sign making.