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McDonald's

2.7
(1428 reviews)

Business Details

30161 Southfield Rd, Southfield, MI
48076, United States
(248) 594-4773
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
30161 Southfield Rd, Southfield, MI
48076, United States

Hours

Reviews

2.7
1,428 reviews
5 stars
320
4 stars
220
3 stars
195
2 stars
150
1 star
543

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.

Food Quality

Many customers reported receiving cold, stale, or incorrectly prepared food, leading to dissatisfaction with their meals.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and poor handling of complaints.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several reviews noted unsanitary conditions and a lack of cleanliness in the restaurant.
  • MR
    milo r
    1 day ago
    1.0
    genuinely the worst mcdonald’s u can go to in allen park they always forget items and take forever every single time service is extremely slow
  • EL
    Evelyn Louis
    2 days ago
    5.0
    Took my client there for a snack
  • AS
    Ahmad Samra
    Jan 18, 2026
    1.0
    This location never answers the phone. Tried calling several times on different days with zero response. Needs serious improvement
  • NS
    Nicole Statom
    Jan 16, 2026
    1.0
    I ordered steak egg and cheese muffin...the steal was tough and full of bones 😩 I couldn't even chew ...this one is the worst yet but the young lady that handed me the food was nice 👌🏻 ott I'll never come back to this location
  • AS
    alex sust
    Jan 11, 2026
    1.0
    Food was disgusting. I ordered a mcdouble with mayonnaise and they gave me two stale bottom buns, patties that were cold and broken off the burger in the paper, cold cheese, 15 pickles and mayo all over the place. Just trash service all around. If you cannot hire staff that has the decency to serve humans normally, you should have an owner/manager on site or not be open at all. Completely disgusted with this experience and tempted to call the health department Update ***I contacted the health department and they will be investigating

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 30161 Southfield Rd, Southfield, MI?

McDonald's at 30161 Southfield Rd is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, delivery is available at this McDonald's location with options for same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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