Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported receiving incorrect orders, with complaints about sandwiches being made wrong or missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Service Speed
Customers frequently noted slow service, contradicting the brand's 'freaky fast' promise.
Food Quality
While some customers enjoyed the food, others reported stale bread and poorly made sandwiches.