Jimmy John's

3.2
210 reviews

About

Sandwich Restaurant

Location

Jimmy John's
23255 Greenfield Rd, Southfield, MI
48075, United States

Hours

Reviews

3.2
210 reviews
5 stars
73
4 stars
37
3 stars
16
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly staff, many reported rude interactions and poor handling of complaints.

Delivery Issues

Numerous customers experienced significant delays with delivery, often waiting over an hour, contradicting the 'freaky fast' promise.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and unsanitary conditions.

Cleanliness

Several reviews highlighted cleanliness issues in the store, including dirty tables and staff not following hygiene protocols.

Operational Hours

Customers frequently noted that the store closed earlier than advertised or was unresponsive during business hours.
  • TC
    Trina Caldwell
    Nov 20, 2025
    5.0
    I had the pleasure of being served by Ladon/Ladonna(apologize if I spelled your name wrong) at theSouthfield store on Greenfield. Expressed my concern about her working there by herself especially at night. Had a good conversation and my sandwich was made right. GIVE THIS WOMAN A RAISE!!
  • TD
    Travis Davis
    Sep 19, 2025
    5.0
    Well idk what everyone’s problem is…. I love this place!
  • AA
    ayokii allen
    Sep 1, 2025
    5.0
    Ladonna is the best with customer service our food was absolutely great 👍🏽.
  • SC
    Sarah Copeland
    Aug 15, 2022
    3.0
    Went there to get a sub and the guy just started putting toppings on it without even asking, when they start doing that!!!!?????? Some people are allergic and don’t like all the stuff on their Subs. Come on now Jimmy Johns y’all didn’t use to do that.