Customer Service
Feedback on customer service is mixed; while some praised friendly staff, many reported rude interactions and poor handling of complaints.
Delivery Issues
Numerous customers experienced significant delays with delivery, often waiting over an hour, contradicting the 'freaky fast' promise.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and unsanitary conditions.
Cleanliness
Several reviews highlighted cleanliness issues in the store, including dirty tables and staff not following hygiene protocols.
Operational Hours
Customers frequently noted that the store closed earlier than advertised or was unresponsive during business hours.