Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 23339 Greenfield Rd. in Southfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,666 reviews
5 stars
980
4 stars
387
3 stars
145
2 stars
66
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some reported issues with cold fries and inconsistent food quality.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, rude staff, and incorrect orders, which led to customer dissatisfaction.
Pricing Concerns
Many customers expressed that the prices are too high for the food offered, with some stating they can no longer afford to eat there.
Cleanliness and Atmosphere
While some customers noted that the location was clean, others mentioned issues with loud music and a messy environment.
Staff Friendliness
Despite service issues, several reviews commended specific staff members for their friendliness and professionalism, contributing positively to the overall experience.
- MVMartina VaughnDec 30, 20253.0I hate to give a bad review based on one individual because the rest of the staff was very pleasant but I was very annoyed with the level of rudeness I experienced from the lady who appeared to run the line. I was out shopping and placed a DoorDash pickup order to grab food on my way home and while on the phone with my partner he asked if I could order his food also. I placed his order and let them know I was doing a pickup also. While in the pickup area the lady expediting asked, “you waiting for something else?” I explained that yes I had also just placed an order. She rolled her eyes and made remarks to the staff about the DoorDash order “getting cold” for placing an additional order not knowing it was MY FOOD. I assumed when my ticket was called for burger—no fry he was asking if I had fries so I responded with no but when the lady called it a second time I said “right here” and she said “didn’t you just say no??” I was confused so I confirmed again that yes the order is mine and she practically threw the bag with a very dismissive “have a good day.” I dislike patronizing businesses with negative service but at least the food was good
- JDjames DickersonDec 12, 20255.05guus atr good
- GWGeoff WickershamDec 6, 20255.0Great burgers and fries but getting expensive.
- PPPrechDec 4, 20251.0I have to admit the burger was good!! but after standing there for 15 minutes, and receiving cold fries I was disappointed. My burgers were done when walked into the store, The one young man greeted me and said oh you’re precious. I said yes , The young lady gave me a cup for the pop then I stood there for 15 minutes, waiting for fries when I got fries they were cold, I asked for hot fries. The Young lady, said oh these just came up as if I didn’t know cold from hot so I was disappointed in the service. I’m giving a review because I’m tired of paying top dollar and getting poor service. The young man was on point. It was three people upfront. And three in the back just talking, 0h yeah, I forgot she was going to let me walk out with one burger, but I checked the bag and had to ask for my second burger. I’m just fed up with poor Service so whenever I get poor service, I’m gonna give a poor service review. Thanks for the burger with the service could be much better
- TMTerence MckayNov 28, 20255.0Hamburger made the way I liked, tasty French fries!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 23339 Greenfield Rd. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Southfield?
Five Guys is open from 11:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Does Five Guys offer delivery and pickup options?
Yes, Five Guys offers in-store pickup and delivery services during their delivery hours, which mostly match the restaurant's open hours.
How can I place an order or view the menu for Five Guys Southfield?
You can view the menu and place an order online at https://order.fiveguys.com/location/southfield-cornerstone/menu or through the Five Guys app available on iOS and Android.
What payment methods are accepted at Five Guys Southfield?
Five Guys accepts American Express, Discover, MasterCard, Visa, Apple Pay, Android Pay, and cash payments.
Are there gluten-free or vegetarian options available at Five Guys?
Five Guys offers bunless burgers in a lettuce wrap or a veggie sandwich made from peppers, onions, and mushrooms without a veggie patty. However, cross-contamination may occur. Please check their allergen charts for details.
Is Five Guys Southfield wheelchair accessible and family friendly?
Yes, the restaurant has wheelchair accessible entrances and restrooms, high chairs for children, and welcomes families.
What nearby dining options are close to Five Guys Southfield?
Nearby eateries include Detroit Wing Co. for chicken dishes, Fresh Fish House for seafood, Outback Steakhouse for steak, Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, and Jimmy John's for sandwiches.
Are there convenient banking services near Five Guys Southfield?
Yes, several banks are nearby including Huntington Bank with drive-up ATMs and Fifth Third Bank, making it easy to access financial services before or after your meal.
What other shops and services are located near Five Guys at Cornerstone Shopping Center?
Nearby services include mobile phone stores like Total Wireless, T-Mobile, and AT&T Store, as well as businesses such as Premier Insurance Agencies, various jewelry stores like Gold Star Jewelers and Aziz Diamonds, and personal care salons like Bloomfield Nails and Spa.