Brand Certified
Five Guys
4.1(931 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
24548 Twelve Mile Rd., Southfield, MI
48034, United States
Certified by Five Guys • Mar 01, 2026
(248) 354-3483
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/24548-twelve-mile-rd
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 24548 Twelve Mile Rd. in Southfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.1
931 reviews
5 stars
501
4 stars
224
3 stars
70
2 stars
43
1 star
93
What are people saying?
AI-generated from recent customer reviews
Order Wait Times
Many customers experienced long wait times for their orders, especially for online orders, leading to frustration.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.
Customer Service
Feedback on customer service was mixed; some employees were described as friendly and professional, while others were noted for rudeness and unhelpfulness.
Pricing
Customers frequently commented on the high prices, with many feeling that the cost did not match the quality of the food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and floors not being properly maintained.
- ASAnthony StaleyFeb 17, 20261.0Ordered ahead online. It's Terrible they mark your order complete in the system and you still have to wait 30 minutes for your to be completed literally.
- DBDollar BillFeb 11, 20262.0I ordered on the app and they started making my food when I arrived. I still had to wait 15 to 20 minutes. Nobody seemed to be looking at any orders on the app.
- RPRoan PatrickJan 29, 20265.0good food, great service. takes awhile as it’s cooked from scratch but it always tastes amazing. pricey for sure, but a good splurge once in awhile.
- ADAQuil “Q” DennisonJan 4, 20265.0A great burger a Five Guys is ALWAYS a great burger at Five Guys!
- MEMaggie EastwoodDec 31, 20255.0Staff was nice and food was nice and fresh. Really enjoyed this location. Keep up the great work you guys. You are appreciated.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 24548 Twelve Mile Rd. accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys in Southfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at this location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/southfield-12-mile-rd/menu.
Does Five Guys offer in-store pickup?
Yes, in-store pickup is available at this Five Guys location.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys menu customizable?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What nearby places can I visit before or after dining at Five Guys?
You can visit nearby spots like Potbelly Sandwich Shop for more sandwich options, Starbucks to enjoy coffee, or Cloverleaf BP for gas and quick snacks.
Are there any nearby mobile phone stores near Five Guys?
Yes, nearby mobile phone stores include uBreakiFix, AT&T, Sprint Store, and AT&T Store, convenient if you need phone services before or after your meal.
What family-friendly features does Five Guys Southfield offer?
This location welcomes children and has a children’s menu, plus it is wheelchair accessible and offers restroom facilities suitable for all guests.
How can I find the Five Guys restaurant when visiting nearby Cloverleaf Plaza?
Five Guys is located in Cloverleaf Plaza at 24548 Twelve Mile Rd., Southfield, MI 48034, making it easy to find if you are visiting the shopping center or nearby businesses.
Brand Certified Facts from Five Guys
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