Brand Certified
Dunkin'
3.4(438 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
28777 Northwestern Highway, Southfield, MI
48034, United States
Certified by Dunkin' • Mar 01, 2026
(248) 492-2601
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Southfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.4
438 reviews
5 stars
162
4 stars
92
3 stars
49
2 stars
32
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.
Food Quality
Many customers reported dissatisfaction with the food quality, mentioning stale or burnt items, and incorrect orders, leading to a lack of trust in the food served.
Cleanliness
Several reviews pointed out unsanitary conditions, particularly in the bathrooms, raising concerns about overall cleanliness and hygiene.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, often leading to health concerns for those with allergies.
Speed of Service
While some customers noted fast service, many others complained about long wait times and inefficiencies in order preparation.
- ASAndrew SuliszFeb 16, 20263.0Standard dunkin
- JBjohnathon banksFeb 14, 20263.0They had one of the best HOTT!! French Vanilla Lattes in the city... Now they only serve them cold.... Not good for me
- DDDominiqueJan 17, 20261.0Save yourself a stop. Do not recommend. The food, staff, service are all 👎👎👎
- NHNicholas HugueletNov 30, 20251.0Don't bother placing a mobile order here. They don't begin prepping the order until you get there anyway, which is a shame because, like the rest of America, I too run on Dunkin.
- JJjewell joyNov 22, 20251.0DO NOT GO!!! I only make reviews when service is really good or really bad and this blew me out the park for how bad they are. This is my last time giving in to this being my closest Dunkin. The employees in there are TERRIBLE!! They make the food and coffee so bad EVERY SINGLE TIME with out fail. Please please please don't waste your money. Go to the Dunkin on telegraph instead I literally beg you! The photos I added are from my coffee that taste like dish water and has random floaties. I’m so disgusted with this place and when I went back to remake it she put my drink on the floor :( just unbelievable all around.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Southfield, MI?
Dunkin' in Southfield, MI is open daily from 5:00 AM to midnight.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday beverages are available at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
What breakfast and snack items does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and many premium beverages.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby places can I visit after grabbing coffee at Dunkin'?
You can visit Baskin-Robbins for ice cream or bakery items, or enjoy shopping at nearby stores like JR Cigar or Allegra Print & Imaging.
Are there other dining options close to Dunkin' in Southfield?
Yes, nearby dining options include Jamaica Fenton's Jerk Chicken for Caribbean cuisine, Pita Prince for Mediterranean food, and Burger King for fast food.
Is there a gas station near Dunkin' for convenient fuel stops?
Yes, Sunoco and Marathon gas stations are located near this Dunkin' for your fueling needs.
Does Dunkin' Southfield offer free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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