Dunkin'

4.0
467 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
24740 Telegraph Rd, Southfield, MI
48034, United States

Hours

Reviews

4.0
467 reviews
5 stars
241
4 stars
105
3 stars
57
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while some staff are praised for being friendly and efficient, others are reported as rude and unprofessional.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty restrooms and the presence of flies, leading to customer dissatisfaction.

Product Quality

Feedback indicates inconsistency in product quality, particularly with coffee and donuts, with some customers reporting stale or poorly made items.

Speed of Service

Many customers appreciate the quick service, although there are complaints about slow service during busy times.

Atmosphere

The atmosphere is described as cramped and uninviting, with some customers feeling uncomfortable due to the store's condition.
  • KJ
    Kimberly Jones
    Nov 2, 2025
    1.0
    Ordered a medium coffee. The coffee was way too hot and tasted like sugar and milk. The lid on the cup was ill fitting and leaked every time I tried to drink. Took the coffee back and the staff did give me another cup, however this one was worse than the first one. Not going back. They obviously reuse coffee grounds instead of using fresh ones . The worst cup of coffee I’ve ever had. Total waste of money.
  • MG
    Mike G
    Sep 28, 2025
    4.0
    It's a dunut and ice cream shop. What can be better. Full disclosure, ice cream is my favorite dessert so I may be a little biased. Usually when i want ice cream i go to the store and buy Haagen Dazs, but Baskin Robins is perfectly fine. During my last trip there I passed up my double scoop of butter pecan in a waffle cone for a scoop of lemon custard and cherry jubilee. It was a little piece of heaven and may be my new go to for a while. The staff was ready to serve and quick.
  • AB
    Andreas Browne
    Aug 10, 2025
    5.0
    The team at this location are very service oriented and go above and beyond. They were very helpful.
  • BQ
    BeeBe QueenB
    Jun 27, 2025
    1.0
    They slow with no drive thru
  • MF
    Mrs Ford
    Jun 3, 2025
    1.0
    They did not have my gold medal ribbon I was kind of disappointed but I will come back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' Southfield, MI location?

Dunkin' Southfield is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Southfield offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.