Dunkin'

3.5
532 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23113 Greenfield Rd, Southfield, MI
48075, United States

Hours

Reviews

3.5
532 reviews
5 stars
216
4 stars
102
3 stars
60
2 stars
40
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness while others were reported as rude or dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews highlighted concerns about cleanliness and hygiene, with reports of unsanitary conditions and unclean food handling practices.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale items, poor preparation, and unappetizing flavors.

Speed of Service

There were numerous complaints about slow service, with long wait times reported both in-store and at the drive-thru.
  • DF
    Dominique Freeman
    2 days ago
    1.0
    Staff's rude, inattentive, on their phones and got both of my items wrong. The storage breakfast croissant is the nasty thing ever. Once they got it right, it was such a regrettable trip and decision. Well not be back to another Dunkin donuts ever 🤢🤮👎
  • YC
    Yolanda Coleman
    Dec 30, 2025
    4.0
    Coffee only, easy quick trip through drive thru.
  • TM
    Thee Proudest Mama
    Dec 18, 2025
    1.0
    They made me pick one star. My experience was horrible. That's it that's all
  • LW
    La Queedia Wilson
    Nov 26, 2025
    1.0
    I tried to order food and I feel like I was discriminated against I could not understand what he was saying through the intercom and then decided not to service me because I did not understand what he was saying You know my thing is this higher who you will but if you're English is not clear and understandable especially through an intercom how do you expect somebody to be able to speak to you and to talk to you very disgusting very disgusting
  • SJ
    Sharrena Johnson
    Nov 26, 2025
    5.0
    Coffee only

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Southfield, MI?

Dunkin' in Southfield, MI is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Southfield offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.