Dunkin'

3.5
527 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23113 Greenfield Rd, Southfield, MI
48075, United States

Hours

Reviews

3.5
527 reviews
5 stars
215
4 stars
101
3 stars
60
2 stars
40
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and unresponsive service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

Several reviews mention unsanitary conditions, including dirty surfaces and flies around food, indicating a need for better hygiene practices.

Food Quality

Customers frequently complain about the quality of food and drinks, citing stale items, poor preparation, and unsatisfactory flavors.

Speed of Service

Numerous reviews highlight slow service times, with long waits reported both in-store and at the drive-thru.
  • CA
    Cheryl Anderson
    Nov 14, 2025
    5.0
    Everyone was very nice there
  • JL
    Jermaine Lockett
    Nov 10, 2025
    5.0
    I do drive thru for my coffee pickups
  • AH
    Andrew Hack
    Nov 10, 2025
    5.0
    Employee named Ganesh gives excellent service
  • JS
    Jk S
    Oct 29, 2025
    5.0
    Always kind.
  • CX
    culrt x
    Oct 13, 2025
    1.0
    this location was extremely rude to me and their own customers, i ordered around 8 am this morning and i was immidatluy greeted with an attitude with the lady at the drive thru , there was a african american lady helping her with the drinks and the drive thru lady was rudely telling her how to do everything but the girl was clearly already making the drinks..and then another girl proceed too take the drink and finish it without communing to the african american girl? the energy of the establishment felt very uncomfortable, will never come here again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Southfield, MI?

Dunkin' in Southfield, MI is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Southfield offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.