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Dunkin'

3.5
(532 reviews)
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Business Details

23113 Greenfield Rd, Southfield, MI
48075, United States
(248) 234-8525
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23113 Greenfield Rd, Southfield, MI
48075, United States

Hours

Reviews

3.5
532 reviews
5 stars
216
4 stars
102
3 stars
60
2 stars
40
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with several instances of poor communication and service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and items missing from orders.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, describing them as stale, poorly prepared, or unsanitary.

Cleanliness

Several reviews mentioned the location's lack of cleanliness, with reports of unsanitary conditions and disorganized displays.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for excellent service and noted positive experiences with certain menu items.
  • DF
    Dominique Freeman
    Jan 10, 2026
    1.0
    Staff's rude, inattentive, on their phones and got both of my items wrong. The storage breakfast croissant is the nasty thing ever. Once they got it right, it was such a regrettable trip and decision. Well not be back to another Dunkin donuts ever 🤢🤮👎
  • YC
    Yolanda Coleman
    Dec 30, 2025
    4.0
    Coffee only, easy quick trip through drive thru.
  • TM
    Thee Proudest Mama
    Dec 18, 2025
    1.0
    They made me pick one star. My experience was horrible. That's it that's all
  • LW
    La Queedia Wilson
    Nov 26, 2025
    1.0
    I tried to order food and I feel like I was discriminated against I could not understand what he was saying through the intercom and then decided not to service me because I did not understand what he was saying You know my thing is this higher who you will but if you're English is not clear and understandable especially through an intercom how do you expect somebody to be able to speak to you and to talk to you very disgusting very disgusting
  • SJ
    Sharrena Johnson
    Nov 26, 2025
    5.0
    Coffee only
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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