Chipotle Southfield Evergreen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported extremely slow service, with long wait times even during less busy hours.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or stale items, and frequent shortages of ingredients.
Cleanliness
The restaurant was often described as dirty, with messy counters and unsanitary conditions.
Customer Service
Numerous customers experienced poor customer service, including rude staff and lack of communication regarding food availability.
Management Issues
Several reviews suggested that the location suffers from poor management, leading to consistent operational problems.
CV
Christian Valdez
Jan 3, 2026
1.0
La atencion es muy lenta, 30 min para que me atendieran
GE
Garry English
Dec 28, 2025
2.0
Showed up at 12:30 also known as LUNCH TIME. waited 30 minutes to be served. 2 people in line in front of us.
TW
Thressa Williams
Dec 21, 2025
5.0
Was very busy but that didn't put a damper on anything because the food was fresh hot and delicious. They bought out fresh ingredients as I was standing there waiting. My turn. Veggies beans lettuce rice all of it. Go Chipotle.
KL
Kamryn Lewis
Dec 13, 2025
1.0
this is the complete worst chipotle ever. it took over an hour for me to even get to the front of the line but mind you the line was not long at all! they took 10+ mins to complete each bowl or burrito. this was the worst because these YOUNG employees are standing around playing and talking while they have a line of clearly irritated customers wondering why we are waiting over an hour for chipotle!
DR
Diva Ree
Dec 1, 2025
2.0
All I want is for the individuals doing delivery orders to READ. Multiple times I've been missing CHIPS AND Utensils. Yes, I paid for LARGE chips and checked Utensils. Now I have to find something to eat my food with. 😒
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Southfield Evergreen?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Southfield?
It is located at 26147 Evergreen Rd, inside the Lansing Mall in Southfield, MI 48076.
Does this Chipotle offer delivery and pickup services?
Yes, Chipotle Southfield Evergreen offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Southfield Evergreen?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Southfield Evergreen serve?
They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can I earn rewards or get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can earn points and receive exclusive offers and free food.
Is the Chipotle at Southfield Evergreen welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after dining at Chipotle Southfield Evergreen?
You can visit BIGGBY COFFEE or Beaners, both coffee shops near Chipotle for a great beverage option.
Are there any healthy or vegetarian dining options near Chipotle Southfield Evergreen?
Yes, Beyond Juicery + Eatery nearby offers smoothies, juices, and vegetarian-friendly meals, complementing your visit to Chipotle.
If I'm visiting nearby businesses like Real Estate One or Capital Title, can I conveniently get food at Chipotle?
Absolutely, Chipotle Southfield Evergreen is close to Real Estate One, Capital Title, and other local businesses, making it a convenient lunch or dinner spot.