Chipotle Mexican Grill

3.2
1575 reviews
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About

Mexican Restaurant
Chipotle Southfield Evergreen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
26147 Evergreen Rd, Southfield, MI
48076, United States

Hours

Reviews

3.2
1,575 reviews
5 stars
534
4 stars
283
3 stars
173
2 stars
131
1 star
454

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unprofessional staff, and issues with order accuracy.

Food Availability

Many reviews mentioned that the location often runs out of key ingredients, leading to disappointing experiences.

Cleanliness

The restaurant was often described as dirty, with messy counters and dining areas.

Food Quality

Several customers noted that the food was either undercooked, bland, or not fresh, leading to dissatisfaction.

Management Issues

Numerous reviews indicated poor management practices, including understaffing and lack of communication.
  • DV
    Darnell Vick
    5 days ago
    1.0
    They move at a snails pace. 4 people ahead of me and it took 25 minutes to get my order out in… TRAIN YOIR STAFF! This place is dirty kept unwell and take forever to get through the line. Unbelievably slow
  • DF
    Donald Fenner
    5 days ago
    1.0
    Worst one ive been to yet. Should of said nevermind and walked out as they made a tiny burrito
  • JB
    Johnny Blaze
    Nov 16, 2025
    1.0
    Placed an online order my steak and chicken cold! Got 5 wraps in 1 but not wrapped up properly. My wife beans cold! Just spent $50 on bs…. Guess I’ll feed the neighborhood cats with this 💩 Ppl don’t take their job serious Might have to call the health department asap!
  • SR
    Snow All Year Round
    Nov 12, 2025
    1.0
    I'm not sure... maybe it was because time of day... but they barely had any options. Most of the containers were empty. Then I was charged double for a tiny ladle of cheese, the guac was mostly brown, and the i paid extra for a sauce that tasted horrible. I saw a lot on Instagram that made me want to try it because I Isiah go to qdoba. I was terribly disappointed. And it was filthy. The food station look like the result of a food fight. I paid nearly 40 dollars and I should've just turned around and walked out. We won't be back. Check out the chips. They cost 2 dollars... smh 🤦‍♀️🤦‍♀️🤦‍♀️
  • TC
    T Collins
    Nov 2, 2025
    4.0
    Place two meal prep orders, which were missing lettuce and chips; they should provide you with something for not having them. Otherwise, it was good.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Southfield Evergreen?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Southfield?

It is located at 26147 Evergreen Rd, inside the Lansing Mall in Southfield, MI 48076.