Chipotle Mexican Grill

3.2
1588 reviews
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About

Mexican Restaurant
Chipotle Southfield Evergreen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
26147 Evergreen Rd, Southfield, MI
48076, United States

Hours

Reviews

3.2
1,588 reviews
5 stars
539
4 stars
286
3 stars
175
2 stars
133
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times even during less busy hours.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or stale items, and frequent shortages of ingredients.

Cleanliness

The restaurant was often described as dirty, with messy counters and unsanitary conditions.

Customer Service

Numerous customers experienced poor customer service, including rude staff and lack of communication regarding food availability.

Management Issues

Several reviews suggested that the location suffers from poor management, leading to consistent operational problems.
  • CV
    Christian Valdez
    Jan 3, 2026
    1.0
    La atencion es muy lenta, 30 min para que me atendieran
  • GE
    Garry English
    Dec 28, 2025
    2.0
    Showed up at 12:30 also known as LUNCH TIME. waited 30 minutes to be served. 2 people in line in front of us.
  • TW
    Thressa Williams
    Dec 21, 2025
    5.0
    Was very busy but that didn't put a damper on anything because the food was fresh hot and delicious. They bought out fresh ingredients as I was standing there waiting. My turn. Veggies beans lettuce rice all of it. Go Chipotle.
  • KL
    Kamryn Lewis
    Dec 13, 2025
    1.0
    this is the complete worst chipotle ever. it took over an hour for me to even get to the front of the line but mind you the line was not long at all! they took 10+ mins to complete each bowl or burrito. this was the worst because these YOUNG employees are standing around playing and talking while they have a line of clearly irritated customers wondering why we are waiting over an hour for chipotle!
  • DR
    Diva Ree
    Dec 1, 2025
    2.0
    All I want is for the individuals doing delivery orders to READ. Multiple times I've been missing CHIPS AND Utensils. Yes, I paid for LARGE chips and checked Utensils. Now I have to find something to eat my food with. 😒

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Southfield Evergreen?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Southfield?

It is located at 26147 Evergreen Rd, inside the Lansing Mall in Southfield, MI 48076.