Taco Bell

2.7
877 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 22315 Pontiac Trail in South Lyon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
22315 Pontiac Trail, South Lyon, MI
48178, United States

Hours

Reviews

2.7
877 reviews
5 stars
218
4 stars
105
3 stars
105
2 stars
83
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

The food quality was frequently criticized, with reports of incorrect orders, stale items, and missing ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions within the restaurant, including dirty restrooms and a messy dining area.

Management Issues

There were complaints about poor management practices, including understaffing and lack of accountability for staff behavior.
  • KK
    Katie
    2 days ago
    1.0
    If I could give no stars I would. Worst Taco Bell ever. They should close it down or get all new employees because none of them care. Waited in line for 20 minutes. Finally pulled up to the window to say we did not order because no one took it after waiting there then was told we can’t place an order at the window and have to wait again and go around in line so we did waited for another 15 mins the went inside to try and order but said we were not allowed to. So I explained we tried waiting in line and none of them cared. Was told to wait again and that they were short staffed, I can respect that but when there is constantly an issue there then it’s a problem with more than just shortstaffed. It is ridiculous, walked in and there is trash all over the floor and is so dirty on the inside. Whoever owes it needs to take care of this problem or just close it cause it is horrible
  • JR
    James Rathbun
    Jan 1, 2026
    2.0
    This used to be the go to Taco Bell in the area. In rhe last couple years the store has gone down hill. Good luck getting rice on your burrito or hot food..... Just go somewhere else.
  • BK
    Bridget Kozlowski
    Dec 30, 2025
    2.0
    This place is very poorly ran, the employees are rude ignore customers when they are asking for something, or you get dirty looks from the management. The restrooms are filthy as can be . Maybe the owner or upper management that runs this place needs to come in here.This place is a complete JOKE people wait along time to get there food including door Dashers. They play inappropriate music that is heard by customers. You might as well close your doors. It's filthy inside where you sit nothing is stocked !!!!!! Shouldn't have to wait over a half hour for your FOOD and you want to call this a fast food places. I call it TRASH!!!!
  • CS
    Casey sisson
    Dec 28, 2025
    2.0
    The food is basically hit or miss...more miss than hit. I can sum up the service in one word, "rude".
  • SS
    Suman
    Dec 21, 2025
    1.0
    Worst and irresponsible customer service, they always give wrong orders and dump all food in one bag. Would not recommend to anyone.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell's drive-through at 22315 Pontiac Trail, South Lyon?

The drive-through is open daily from 9:00 AM to 2:00 AM.

What types of payment does the Taco Bell at 22315 Pontiac Trail accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.