Taco Bell

2.7
867 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 22315 Pontiac Trail in South Lyon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
22315 Pontiac Trail, South Lyon, MI
48178, United States

Hours

Reviews

2.7
867 reviews
5 stars
215
4 stars
105
3 stars
105
2 stars
80
1 star
362

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of poor customer service and long wait times.

Order Accuracy

Numerous reviews indicated that orders were often incorrect or incomplete, leading to customer frustration.

Cleanliness

The restaurant was described as dirty and in need of cleaning, contributing to a negative dining experience.

Food Quality

Food quality was inconsistent, with reports of stale items and unsatisfactory preparation.

Management Issues

There were complaints about management practices, including understaffing and lack of proper training for employees.
  • AW
    adam woodrow
    2 days ago
    1.0
    Dont waste your time went tonight 6 cars in drive threw 8pm no one taking orders all six of us left.Taco truck got real busy tonight your loss taco bell just sad
  • MC
    Madeleine Corcoran
    6 days ago
    1.0
    never come to this taco bell . yall are awful here. mean as can be, will ruin my order on nights like halloween and the weekends simply bc the employees don’t wanna be there. the unfortunate part is however that they do work there and it s their only job to correctly serve the paying customers who keep them employed. It’s actually so disappointing how the employees act all the time like it’s a genuine inconvenience you’ve order food from a taco bell. the morning manager will lie and say the system is not working if you order more then what she wants her crew to make. the night crew drinks and can barely get the correct order out the window and it’s like a 20 minute wait per vehicle. they are straight up rude when you do ask for a remake or even refund due to them making your food items completely wrong, when they could’ve made it correct in the first place.
  • JJ
    Jeff627
    Nov 17, 2025
    1.0
    Placed a large drive thru order, mentioned twice during the ordering process to make sure their is plenty of hot sauce in the bag/bags guess what? get home no hot sauce not even one. called the store to make them aware manager was less than apologetic, doesn't surprise me this taco bell has terrible customer service resolution. Oh by the way the food looked like it was put together by a 5 year old !!
  • SS
    Serena Sealoen
    Nov 14, 2025
    1.0
    It should not take 10 minutes per order when there is a rush. I was in the waiting room for about 15 minutes before an order came out and another 30-35 minutes for mine. The problem is that not everyone is working. There’d be 1 person in the back working and like 3 more up front giggling with their friends that don’t work there. This one girl came upfront to pack an order told the man she’s packing it up right now, saw her friend, and put the order down and started chitchatting 😐😐
  • KH
    Kylie Harris
    Nov 14, 2025
    1.0
    I absolutely love Taco Bell but I arrived at the drive thru at 5:55 and they said they are behind on orders and had to catch up and I waited for 1 HOUR on just to order my meal. This was so unprofessional and I was very frustrated. I eventually went inside to order and they basically said that they are short staffed and did not apologize. I was very disappointed and hungry.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell's drive-through at 22315 Pontiac Trail, South Lyon?

The drive-through is open daily from 9:00 AM to 2:00 AM.

What types of payment does the Taco Bell at 22315 Pontiac Trail accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.