McDonald's

3.6
794 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22100 Pontiac Trl, South Lyon, MI
48178, United States

Hours

Reviews

3.6
794 reviews
5 stars
302
4 stars
190
3 stars
120
2 stars
60
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold fries, incorrect orders, and unsanitary conditions.

Service Issues

Many reviews highlighted inconsistent service, with complaints about long wait times, wrong orders, and rude staff.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff, particularly during busy hours.

Cleanliness

Multiple reviews mentioned poor cleanliness, including unsanitary bathrooms and the presence of flies.

Inconsistent Experience

Customers noted that their experiences varied greatly, with some visits being excellent while others were disappointing.
  • AF
    Andrew Fribley
    Dec 29, 2025
    2.0
    Burgers have hit rock bottom. Google says they are 100% beef…um, okay. Yuck
  • SG
    Shelly Greene
    Dec 3, 2025
    5.0
    Yep, I got a Grinch Meal & it was so worth it! 10/10 Grinch Salt
  • JK
    John Kerrigan
    Nov 17, 2025
    2.0
    South Lyon Wendy's hasn't updated their online menu in two years. They are not listed when searching Wendy's locations. If you can't be bothered, neither can I.
  • VS
    Veda Sultenfuss
    Nov 16, 2025
    1.0
    This is for the manager with the long blonde hair that flat out lied to me about calling my daughter back for work after she did her intake. She is trans so I will be taking this higher for discrimination.
  • MK
    Maximus Kegelmann
    Nov 8, 2025
    3.0
    The food is is good, people say it's cigarettes for fries and the burgers made out of nothing. So I guess that's why it's not a five star. Because you don't know what you're eating when you go here. The service is great. Everyone is jolly you got 60-year-old smokers and pretty girls that have a really deep voice. The atmosphere today only gets a one star since it's McDonald's you get the point. If you go to McDonald's you can have a good day with people or a bad day. If you want to go to McDonald's you can, but it's a hit or miss there. Good luck to you if you go.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in South Lyon, MI?

McDonald's in South Lyon, MI is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.