McDonald's

3.6
788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22100 Pontiac Trl, South Lyon, MI
48178, United States

Hours

Reviews

3.6
788 reviews
5 stars
297
4 stars
190
3 stars
121
2 stars
59
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent, with reports of cold, greasy, or improperly prepared items, but some customers also mention fresh and hot food.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a frequent issue with order accuracy.

Cleanliness

Several reviews highlight unsanitary conditions, including flies and dirty bathrooms, contributing to a negative dining experience.

Drive-Thru Efficiency

The drive-thru service receives mixed reviews, with some praising its speed and efficiency while others report long waits and order issues.
  • JK
    John Kerrigan
    Nov 17, 2025
    2.0
    South Lyon Wendy's hasn't updated their online menu in two years. They are not listed when searching Wendy's locations. If you can't be bothered, neither can I.
  • VS
    Veda Sultenfuss
    Nov 16, 2025
    1.0
    This is for the manager with the long blonde hair that flat out lied to me about calling my daughter back for work after she did her intake. She is trans so I will be taking this higher for discrimination.
  • MK
    Maximus Kegelmann
    Nov 8, 2025
    3.0
    The food is is good, people say it's cigarettes for fries and the burgers made out of nothing. So I guess that's why it's not a five star. Because you don't know what you're eating when you go here. The service is great. Everyone is jolly you got 60-year-old smokers and pretty girls that have a really deep voice. The atmosphere today only gets a one star since it's McDonald's you get the point. If you go to McDonald's you can have a good day with people or a bad day. If you want to go to McDonald's you can, but it's a hit or miss there. Good luck to you if you go.
  • AM
    Andrew Mell
    Nov 4, 2025
    2.0
    We’ve come here a handful of times because it’s the only McD in the area with a play place. Today, at 11:30 they were conducting some sort of “class” in the play place area and had it closed off to children. When I asked they said that the “class” was running until 2pm. This was a day off from school for all children in the area and multiple families were disappointedly being turned away. Closing the play place, during peak lunch hours, on a day off from school shows that the management at this location either does not care, or is unwilling to apply sound logic in certain situations. Very disappointed.
  • GM
    Greg M
    Oct 15, 2025
    2.0
    Always had bad food / service here. it's been over a year since I was here last, so thought I would give them another chance. Ordered the McDouble meal deal at the drive-thru. The person taking the order was talking so fast I could barely understand him. I did a quick look in the bag and everything seemed ok. Got to my destination and unwrapped the McDouble. Two patties and a bun. No cheese, no ketchup or mustard. No onions or pickles! 1 McNugget was hard and barely warm. The other 3 were not warm. Fries were cold. Only thing good was the Sprite. Won't make the mistake of going back here again.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in South Lyon, MI?

McDonald's in South Lyon, MI is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.