Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,671 reviews
5 stars
462
4 stars
344
3 stars
264
2 stars
156
1 star
445
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Wait Times
Customers frequently reported excessively long wait times in both the drive-thru and inside the restaurant.
Food Quality
Many customers received cold or incorrect food orders, with some describing the food as unappetizing.
Cleanliness
The restaurant was often described as dirty, with reports of flies and unclean dining areas.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff organization and handling of customer complaints.
- DTDevin Tarnasky6 days ago3.0Alright food, woman at the counter was nice. Once I walked outside I believe an employee was smoking weed near the drive thru entrance . 🤦 Don't think altering your mind at work is good for business.
- LKLukas KomliauskasNov 8, 20251.0I like to stop by every once in a while for a little treat, tonight loaded with some cattle... tried to get into the drive thru and physically cant make the turn, I'm too long with the trailer and the lobby is closed. I pull up to the window and kindly explain i physically cant make it through the drive through and if I could order at the window. I was denied and told repeatedly over about how its a policy and since I am under 9ft tall to go through the drive thru. I explain I literally cant turn though it, and get told the same thing over and over. I asked if she'd approve damage to Wendy's property or to my trailer if I tried to make it through, she was very quick to stop suggesting that. I used to get mad for this type of behavior, but now I'm grateful to have saved $10 to spend somewhere more delicious. If someone is hungry, and there is something visible stopping a situation, why not just be humane and help eachother out?
- SAShannon ArrasmithOct 18, 20251.0I am a delivery driver so I go to many different Wendy's 10:22 I got told no eggs and was given cold food and fries instead of seasoned potatoes. Lady was rude as heck too
- NFNoelle fOct 4, 20252.0Drive through- they didn't give me any receipt at the first window or confirm my goal. Then the lady at the 2nd window said not one word to me after I said thank you twice. Just weird and rude.
- WKWHITE KNIGHTOct 3, 20251.0I visited this Wendy’s location yesterday and had a very disappointing experience. I ordered a chicken sandwich that was delivered to me completely cold. What shocked me most was that the manager was the one cooking, which makes it even more surprising that food was served in that condition. When I returned to the cashier to explain that my sandwich was cold, they asked the manager to make me a fresh one. Nearly 40 minutes later, the sandwich still wasn’t ready. During that time, I noticed the manager was conducting an interview with a new employee instead of focusing on resolving the situation. This was, without a doubt, the most unorganized and mismanaged Wendy’s I’ve ever been to. Serving cold food to a paying customer and making them wait 40 minutes for a replacement is completely unacceptable. When I brought this up, the manager’s only response was a quick, “I’m sorry.” I highly do not recommend this Wendy’s. It is poorly run, disorganized, and customer service is severely lacking.
Frequently Asked Questions About Wendy's
Is South Haven Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in South Haven, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter South Haven, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 639-1902.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Haven Wendy’s serve breakfast?
Yes, this Wendy’s location in South Haven, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular opening hours for the drive-thru at Wendy's in South Haven?
The drive-thru at Wendy's South Haven is open from 7:00 AM to midnight Monday through Friday, and from 8:00 AM to midnight on Saturdays and Sundays.
Does the South Haven Wendy's serve breakfast?
Yes, this Wendy's location offers breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available for Wendy's in South Haven?
Delivery is available where offered. You can check delivery availability by entering your address in the Wendy's app or at order.wendys.com under the 'Get It Delivered' section.
Can I place an order online or through an app for Wendy's South Haven?
Yes, orders can be placed through the Wendy's mobile app or at order.wendys.com.
What payment methods does Wendy's South Haven accept?
Wendy's South Haven accepts American Express, Cash, Discover, MasterCard, and Visa.
How can customers provide feedback or contact Wendy's South Haven?
You may contact Wendy's Customer Care via their Contact page or call (269) 639-1902 to reach this location directly. Feedback can also be submitted through their customer satisfaction survey online.
Are there any hotels near Wendy's in South Haven for travelers?
Yes, nearby hotels include Hampton by Hilton, Hampton Inn South Haven, Baymont by Wyndham South Haven, Baymont Inn & Suites Conference Center South Haven, and Holiday Inn Express South Haven, which can be convenient for travelers looking for accommodation near the restaurant.
What other dining options are near Wendy's in South Haven?
Nearby dining options include Culver's, Big Boy, El Nopal (Mexican restaurant), Sherman’s Dairy Bar (ice cream shop), offering customers a variety of food choices in the area.
Where can I refuel or get convenience items near Wendy's South Haven?
Shell gas station with convenience store and car wash is nearby, providing refueling and quick shopping needs close to Wendy's.
Does Wendy's South Haven offer dine-in, takeout, and drive-thru options?
Yes, this location offers dine-in seating, takeout, drive-thru service, and delivery where available.