McDonald's

3.5
1021 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 E Wright Ave, Shepherd, MI
48883, United States

Hours

Reviews

3.5
1,021 reviews
5 stars
320
4 stars
240
3 stars
222
2 stars
105
1 star
134

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently noted for its cleanliness, including clean bathrooms and a well-maintained dining area.

Service Quality

Customer experiences with service are mixed; while some report friendly and fast service, others mention poor service and incorrect orders.

Food Freshness

Many customers appreciate the freshness of the food, although there are complaints about cold items and incorrect orders.

Pricing Concerns

Several reviews express dissatisfaction with pricing, citing it as too high for fast food.

Drive-Thru Efficiency

The drive-thru service is often criticized for being slow, with long wait times and frequent order mistakes.
  • KH
    Kayla Hobbs
    5 days ago
    4.0
    Missed a fee things but fast and friendly. Oddly shaped drive thru it was different t
  • WK
    William Kennedy
    Nov 13, 2025
    5.0
    Very clean restaurant. I miss being able to give my order to a person. There were about 5 employees standing around d waiting for something to do. They used to be able to take orders instead of just running for already prepped food.
  • CD
    cathrine dowing
    Sep 25, 2025
    1.0
    They offer points toward rewards then they steal them back within 2 months
  • EN
    einahpets netsrac
    Aug 20, 2025
    5.0
    This place has fresh food every time
  • TH
    Tracy Hillier
    Aug 10, 2025
    5.0
    Fresh, Hot fries. Friendly faces and fast service. Just how a fast-food drive thru should work. GREAT JOB guys!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Shepherd, MI?

McDonald's in Shepherd, MI is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.