Brand Certified
Arby's
3.9(486 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
14020 23 Mile Road, Shelby, MI
48315, United States
Certified by Arby's • Mar 01, 2026
(586) 566-6686
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/shelby/14020-23-mile-road/store-7630
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
486 reviews
5 stars
221
4 stars
123
3 stars
62
2 stars
32
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and poor handling of online orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or improperly cooked items, as well as issues with freshness.
Management Issues
The management was frequently criticized for not addressing customer complaints effectively and for having staff with poor attitudes.
Speed of Service
Service speed varied, with some customers noting fast service while others experienced long wait times, especially during busy hours.
- UUUnknownNov 3, 20251.0The manager of whatever she may have been was rude. The cashier was polite. We had a pick up order and the outside speaker wasn't working so we drove to the window and Sat for a minute no one came. So we went inside we where inside for a moment before anyone even cNe into site. Than this lady was so rude we trying to say why we came in and she just kept getting an attitude.
- N7noob 722Nov 2, 20253.0Service was fine...tried the steak nuggets today...they should change the name to roast beef nuggets... horrendously awful
- MAMLK Jr AlakbarOct 29, 20251.0How can we be working this dead-end job and still cant get orders right, its buttons on a screen are we serous
- BLBrianna LundmarkOct 6, 20251.0the cashier was great, I literally heard her tell the lady in the back Arby's sauce and marinara sauce. the lady filling the bags didn't give any marinara despite me paying over $17 for mozzarella sticks fries and two drinks. ridiculous prices and even more ridiculous service. food was also cold. who knows how long it's been sitting out for. very poor experience today
- MDMichael DavisSep 11, 20255.0Fast. Friendly, clean, efficient.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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