When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Shelby Township 23 Mile Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customer experiences with staff are mixed; some report excellent service while others describe rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of overcooked, soggy, or poorly seasoned wings, but some customers praise the taste and freshness.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several reviews mention unsanitary conditions, including dirty tables and food preparation areas.
Customer Loyalty
Despite issues, some customers express strong loyalty to the location due to positive past experiences and staff interactions.
AS
Aslan Stepho
Feb 12, 2026
1.0
I placed an online order to be ready in 15 minutes, when I got there the 2 employees were sitting on the guess both playing with their phones and the food was already made. when I got home 10 minutes away the bag wasn't sealed properly and the food was cold. no more this location for me.
AA
Angel
Feb 8, 2026
1.0
Orderd a door dash order for wings and fries for the superbowl today got my food a couple mins ago and dumped the fries in my plate and there was a bug in the fries!!! I called the store and no answer!
LL
Leslie Laskowski
Feb 8, 2026
2.0
Called order in...we were told 45 min.to an hour for food (superbowl Sun.) Picked it up 40 min. Into calling....fries were cold, chicken was barely tossed in parm/garlic seasoning and cold...these were 2 10pc. Each wings 1 order fries. Won't be back...
AW
Anjie Winningham
Feb 4, 2026
5.0
Thank you! Fed entire varsity team of 15+ teenage boys and coaches. All walked away with full stomachs and smiles on their faces. Alec was great to work with and made sure everything was in order for us. When went to pick up the order was reviewed and staff was friendly and helpful even though they were short staffed and extremely busy. Everyone loved the ranch, bbq and lemon pepper sauce. We will be back! Thank you !
SM
Steve MeHof
Feb 2, 2026
1.0
Never been to a place that denies your order and tells you try to order online 😂😂😂😂 this place is a joke will never stop here again
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Shelby Township 23 Mile Rd offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Shelby Township 23 Mile Rd?
Wingstop is open daily from 10:30 AM to midnight.
Are drive-through services available at Wingstop Shelby Township 23 Mile Rd?
No, the drive-through service is closed every day at this location.
What pickup and delivery options does Wingstop Shelby Township 23 Mile Rd provide?
The location offers in-store pickup, delivery, same day delivery, and no-contact delivery options.
How can I order from Wingstop Shelby Township 23 Mile Rd online?
You can order online for carryout or delivery via their website or apps available on Apple and Android.
What payment methods are accepted at Wingstop Shelby Township 23 Mile Rd?
They accept American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop Shelby Township 23 Mile Rd located?
It is located at 12459 23 Mile Road, Shelby Township, MI 48315, USA.
What nearby restaurants can I visit around Wingstop Shelby Township 23 Mile Rd?
Nearby restaurants include The Great Greek Mediterranean Grill & Catering, QDOBA Mexican Eats, Joe's Italian Take-Out, Popeyes Louisiana Kitchen, and White Castle which offer various cuisines for your dining options.
Are there any nearby cafes or smoothie bars close to Wingstop Shelby Township 23 Mile Rd?
Yes, Beyond Juicery and Eatery and Tim Hortons are close by, perfect for grabbing a smoothie or coffee before or after your meal.
What nearby services or facilities might be useful if visiting Wingstop Shelby Township 23 Mile Rd?
Nearby you can find services such as Murphy USA gas station, Meineke Car Care for auto repair, and Bloomfield Nails Spa for beauty treatments, making it easy to combine errands with your meal.
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