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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Several customers reported that smoothies were bland, poorly blended, or diluted with too much ice, indicating inconsistency in quality.
Service Issues
Multiple reviews highlighted poor service experiences, including unhelpful staff, long wait times, and mistakes with orders.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted a lack of attentiveness and friendliness during their visits.
Food Temperature
Customers frequently complained about receiving cold food, which detracted from their overall experience.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions while others praised the cleanliness of the location.
KD
Ken D
Nov 4, 2025
1.0
I’ve been coming here for a long time and honestly, it’s just not the same anymore. I haven’t been in for a while because of work and staying busy, but when I finally came back, it felt like something changed. The smoothies were bland and not blended well, and my food wasn’t even warm.
The staff doesn’t seem as friendly or attentive as before, the girls were always amazing and super consistent. It’s disappointing. This used to be one of my favorite Tropical Smoothies, but after giving it another try this week, I think I’m done coming back.
EW
Ed Westrick
Oct 6, 2025
2.0
The early afternoon shift on Monday 10/6/2025 doesn’t seem to be the best.
Smoothie was bland and not blended as well as it could have been. I’ve had better workers on other shifts blend it perfectly, plenty of times.
Obviously who ever is making the smoothies isn’t taking their time, nor do they seem to be concerned about putting enough ingredients in the smoothie to make it flavorful as it should be.
Also my food was cold as can be! Literally not even slightly warm. Never have I had my food be as cold as it was during this experience at a tropical smoothie.
Usually tropical smoothies are pretty consistent but this shift obviously needs more training or a talking to…. To take their job a little more serious.
The weekend shift people seem to do much better & are also way more friendly.
CC
Courtney
Aug 29, 2025
1.0
I always get tropical smoothie because they have the best smoothies, but went to this location and both smoothies were so bland!!!! So disappointed. Could have just been an off day, but a waste of time and money cuz we threw them out.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 8:00 AM to 8:00 PM, with Sunday delivery until 8:30 PM.
What types of pick-up services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Where is Tropical Smoothie Cafe located?
It is located at 14901 23 Mile Road, Shelby Township, MI 48315, USA.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe have a children's menu?
Yes, the cafe offers a children's menu and welcomes families.
Are there any nearby sports facilities near Tropical Smoothie Cafe?
Yes, nearby sports and recreation venues include Red Diamond Baseball Academy, The Premier League soccer field, and Premier Sports Center gym. These venues make it convenient for sports enthusiasts to grab a healthy meal or smoothie after their activities.
What other dining options are near Tropical Smoothie Cafe?
Nearby dining options include Art & Jakes Sports Bar, Culver’s, Starbucks, and Tim Hortons, providing a variety of American, barbecue, fast food, and coffee shop experiences for visitors before or after their visit to Tropical Smoothie Cafe.
Are there any nearby stores or services close to Tropical Smoothie Cafe?
Yes, nearby services include Kroger Marketplace and Kroger Grocery Pickup and Delivery for groceries, Community Choice Credit Union for banking, and UPS Shelby for shipping needs, making it convenient to run errands in the area before or after enjoying a meal at the cafe.