Tropical Smoothie Cafe

4.4
298 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
14901 23 Mile Road, Shelby Township, MI
48315, United States

Hours

Reviews

4.4
298 reviews
5 stars
202
4 stars
53
3 stars
15
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Several customers reported that smoothies were bland, poorly blended, or diluted with too much ice, indicating inconsistency in quality.

Service Issues

Multiple reviews highlighted poor service experiences, including unhelpful staff, long wait times, and mistakes with orders.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted a lack of attentiveness and friendliness during their visits.

Food Temperature

Customers frequently complained about receiving cold food, which detracted from their overall experience.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions while others praised the cleanliness of the location.
  • KD
    Ken D
    Nov 4, 2025
    1.0
    I’ve been coming here for a long time and honestly, it’s just not the same anymore. I haven’t been in for a while because of work and staying busy, but when I finally came back, it felt like something changed. The smoothies were bland and not blended well, and my food wasn’t even warm. The staff doesn’t seem as friendly or attentive as before, the girls were always amazing and super consistent. It’s disappointing. This used to be one of my favorite Tropical Smoothies, but after giving it another try this week, I think I’m done coming back.
  • EW
    Ed Westrick
    Oct 6, 2025
    2.0
    The early afternoon shift on Monday 10/6/2025 doesn’t seem to be the best. Smoothie was bland and not blended as well as it could have been. I’ve had better workers on other shifts blend it perfectly, plenty of times. Obviously who ever is making the smoothies isn’t taking their time, nor do they seem to be concerned about putting enough ingredients in the smoothie to make it flavorful as it should be. Also my food was cold as can be! Literally not even slightly warm. Never have I had my food be as cold as it was during this experience at a tropical smoothie. Usually tropical smoothies are pretty consistent but this shift obviously needs more training or a talking to…. To take their job a little more serious. The weekend shift people seem to do much better & are also way more friendly.
  • CC
    Courtney
    Aug 29, 2025
    1.0
    I always get tropical smoothie because they have the best smoothies, but went to this location and both smoothies were so bland!!!! So disappointed. Could have just been an off day, but a waste of time and money cuz we threw them out.
  • DS
    Debbie Sova
    Aug 19, 2025
    5.0
    Very tropical - easy to customize your order
  • NM
    Nate Monroe
    Aug 1, 2025
    5.0
    Good food and service

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.