Sweetwaters Coffee & Tea

4.5
329 reviews
Creme Caramel Latte

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Sweetwaters Coffee & Tea
45629 Hayes Rd., Shelby Township, MI
48315, United States

Hours

Reviews

4.5
329 reviews
5 stars
248
4 stars
39
3 stars
16
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive service from staff like Tammy and Jasmine, there were also complaints about inconsistent service and unprofessional behavior from some employees.

Coffee Quality

The coffee received mixed reviews; while many customers enjoyed the drinks and considered them better than competitors, some reported issues with specific beverages like matcha and iced coffee.

Atmosphere

The café is frequently described as clean, cozy, and a great place for meetings or relaxation, contributing positively to the overall experience.

Food Quality

Food quality was generally well-received, though there were isolated complaints about stale items and undercooked food.

Customer Experience

Overall, customers appreciated the community vibe and local art displayed, but some had negative experiences related to order accuracy and staff interactions.
  • TM
    Tylor Murphy
    5 days ago
    5.0
    Love the dirty cold brew! Also Tina is amazing
  • LT
    L T
    Dec 20, 2025
    5.0
    Tina is awesome, she always gets my orders right and is just so sweet!!
  • ES
    Erik Spreeman
    Dec 14, 2025
    5.0
    The food and service was really good. Five stars.
  • SF
    Sam Fandakly
    Dec 13, 2025
    1.0
    Placed an order with doordash. Took them over 20 minutes to get my food when I called I was told by a lady that they have to take the customers orders that are in the store 1st. Why the hell do you take DoorDash orders worst customer service
  • DH
    Dianne Hawthorne
    Dec 2, 2025
    4.0
    Tammy did an outstanding job in providing my tea order. No matter how busy the place is, she never seems rattled and always smiles. Great employee!

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea