Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
While many customers praised the friendly and attentive service from staff like Tammy and Jasmine, there were also complaints about inconsistent service and unprofessional behavior from some employees.
Coffee Quality
The coffee received mixed reviews; while many customers enjoyed the drinks and considered them better than competitors, some reported issues with specific beverages like matcha and iced coffee.
Atmosphere
The café is frequently described as clean, cozy, and a great place for meetings or relaxation, contributing positively to the overall experience.
Food Quality
Food quality was generally well-received, though there were isolated complaints about stale items and undercooked food.
Customer Experience
Overall, customers appreciated the community vibe and local art displayed, but some had negative experiences related to order accuracy and staff interactions.
TM
Tylor Murphy
5 days ago
5.0
Love the dirty cold brew! Also Tina is amazing
LT
L T
Dec 20, 2025
5.0
Tina is awesome, she always gets my orders right and is just so sweet!!
ES
Erik Spreeman
Dec 14, 2025
5.0
The food and service was really good. Five stars.
SF
Sam Fandakly
Dec 13, 2025
1.0
Placed an order with doordash. Took them over 20 minutes to get my food when I called I was told by a lady that they have to take the customers orders that are in the store 1st. Why the hell do you take DoorDash orders worst customer service
DH
Dianne Hawthorne
Dec 2, 2025
4.0
Tammy did an outstanding job in providing my tea order. No matter how busy the place is, she never seems rattled and always smiles. Great employee!
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Yes, Sweetwaters offers boxes of brewed coffee or tea serving 10 - 12, coffee & tea 6 packs and individually sealed bottles, assorted pastry and or dessert trays with scones, croissants, lemon bars, mini donuts, joy nut bars, cookies, brownies and cakes, & whole cakes, tiramisu. Sandwich trays of biscuit, bagel or pretzel sandwiches (10 person minimum) yogurt parfaits, potato chips
Where is Sweetwaters Coffee & Tea located?
Sweetwaters Coffee & Tea is located at 45629 Hayes Rd., Shelby Township, MI 48315, USA.
What are the operating hours of Sweetwaters Coffee & Tea?
Sweetwaters Coffee & Tea is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
What types of drinks can I enjoy at Sweetwaters Coffee & Tea?
You can enjoy a variety of specialty coffee and tea drinks including Latte, Cold Brew Coffee, Espresso, Cappuccino, Mocha, Dreamy Cold Brew, French Vietnamese Au Lait, Chai Latte, Matcha Latte, Fruit Teas, and Lemonades.
Does Sweetwaters Coffee & Tea offer pastries and desserts?
Yes, Sweetwaters offers pastries and desserts such as Blueberry Scones, Cinnamon Scones, Chocolate Croissants, Lemon Bars, Mini French Donuts, Macarons, Cookies, Brownies, Carrot Cake, and Tiramisu.
Can I order Sweetwaters coffee or tea online for delivery or pickup?
Yes, you can order online through the Sweetwaters app, their website, and delivery platforms like DoorDash, Grubhub, UberEats, Postmates, and eZcater. They also offer delivery and curbside pickup services.
Does Sweetwaters Coffee & Tea provide catering services?
Yes, Sweetwaters offers catering options including brewed coffee or tea boxes, pastry and dessert trays, sandwich trays, yogurt parfaits, and more to serve groups.
What payment methods are accepted at Sweetwaters Coffee & Tea?
Sweetwaters accepts American Express, Discover, MasterCard, Visa, credit cards, debit cards, and mobile NFC payments. They do not require cash only.
What nearby places can I visit before or after enjoying Sweetwaters Coffee & Tea?
Nearby places include Nena Weight Loss Center and SPA for wellness, The Clean Plate vegan restaurant for dining, and Elegant Nail Spa for beauty treatments, all within walking distance of Sweetwaters.
Is there parking available near Sweetwaters Coffee & Tea?
Yes, free street parking and free parking lots are available near Sweetwaters Coffee & Tea for customers' convenience.
Does Sweetwaters Coffee & Tea accommodate customers who want to bring their dogs?
Yes, Sweetwaters welcomes dogs outside, making it a pet-friendly location for customers who enjoy visiting with their pets.