Brand Certified
Subway
2.9(136 reviews)
Certified by Subway • Mar 01, 2026
Business Details
8178 23 Mile Rd, Shelby Township, MI
48316, United States
Certified by Subway • Mar 01, 2026
(586) 739-4100
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shelby Township Subway® Restaurant at 8178 23 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
2.9
136 reviews
5 stars
52
4 stars
8
3 stars
8
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Many customers complained about the quality of food, citing stale bread, insufficient toppings, and instances of foodborne illness.
Pricing Issues
Several reviews mentioned high prices for sub sandwiches and drinks, with some customers feeling that the value did not match the cost.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty counters and pest issues.
Mixed Experiences
While some customers praised specific employees for good service and food quality, these positive experiences were overshadowed by the overall negative feedback.
- JNjohn nowinskiFeb 16, 20261.0Insane prices compared to other local subways this subway is almost $17 for 1 foot long vs the same order at one by my house is $10. This place imo is getting away with highway robbery
- JEJen ElorraFeb 11, 20261.0First time had a problem there the kid working there refused to make food because he was making and online order. Literally said you have to go find another subway I can’t do this right now. Really kid! Ok so we went back to give it one more try. And agian this time the girl working there “ mind you empty no one there and we were only about two feet in the door” she says “ you can’t bring animals in here unless they are service animals. Are they?” I replied yes. She then said “oh they have to have a sign marked they are or you have to leave!” One they have tags. Two no they do not. It’s dead of winter they are wearing gear to keep them warm. The staffing at this location is completely ridiculous. I attached the federal guidelines for service animals which Michigan abides by also just in case anyone wondered.
- JPJames PhillipsFeb 2, 20261.0Greedy. I've seen a sub for 11.49 at other franchises in the area. Sometimes 13.49. Maybe rarely 14.49. This one is 16.49 for a footlong. Promo code only here.
- NTNoreen TyrellDec 8, 20251.0Worst store in the chain. Never answer phone deliver 1/2 the ordered 3 times with no refund or replacement. These people should lose their francize and it is a company owned store it should be closed and the district manager fired. I'm 80 year old handicap senior and you fd with the wrong person.
- JSjoe salloomiDec 7, 20251.010 dollars for 3 waters is mind blowing🤣
Frequently Asked Questions About Subway
Where is the Subway located in Shelby Township?
The Subway is located at 8178 23 Mile Rd inside Shelby Plaza Shopping Center in Shelby Township, MI 48316.
What are the operating hours of the Subway at Shelby Plaza Shopping Center?
The Subway is open every day from 9:00 AM to 10:00 PM.
What meal options does the Subway at Shelby Plaza offer?
This Subway serves breakfast, lunch, and dinner with a menu featuring Footlongs, 6-inch sandwiches, wraps, and salads with fresh ingredients.
What ordering methods are available at Shelby Township Subway?
Customers can order using the app or online, choose in-store dining, curbside pickup, or delivery services.
Does the Subway at Shelby Plaza provide catering services?
Yes, the Subway offers catering services to accommodate various events and needs.
Is there dine-in service available at the Subway on 23 Mile Rd?
Yes, this Subway location offers dine-in options for customers.
Does the Shelby Township Subway have a drive-through?
No, this Subway location does not have a drive-through service.
What nearby fitness centers can customers visit before or after dining at Subway?
Customers can visit nearby gyms such as Planet Fitness and HardWorx Gym which are close to the Subway location.
Are there any nearby restaurants available for diverse dining options near the Subway?
Yes, nearby restaurants include Kwong Tung Chop Suey for Chinese cuisine, New Little India for Indian buffet, Sunny's Breakfast Lunch, and Chicken Shack Shelby Twp. for fast food.
What other services are conveniently located near the Subway in Shelby Plaza Shopping Center?
Nearby services include Extra Dental for dental care, Ultimate Salon and Number 1 Nails and Spa for beauty needs, and Appliances 4 Less for appliance shopping.
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