Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Shelby Township Subway® Restaurant at 8178 23 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.9
131 reviews
5 stars
52
4 stars
8
3 stars
8
2 stars
7
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and efficient while others are reported as rude and unhelpful.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing stale bread, insufficient toppings, and overall poor preparation.
Pricing Issues
Numerous reviews mention high prices for subpar food, leading to complaints about value for money.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary conditions in the dining area and food preparation areas.
Staffing Problems
Customers noted that the location is often understaffed, leading to long wait times and poor service.
- MMmohamed mohamedNov 16, 20251.0Horrible customer service. Sandwich’s are extremely overpriced
- ATAlesha teeplesOct 23, 20255.0This was the best sub I had ever had from a subway besides when I use to work at one! Everything was made perfectly and Taylor the creator of my sub was so sweet to me! I will definitely be coming back to this subway!
- BHBertus HeymansJun 27, 20251.0Not sure what we did to reserve pess poor service, no great, don't talk to us, person just kept wiping table tops, even after I greated, still nothing back Subway will never see me again
- TTTK TROレ乇メJun 6, 20251.0I spent 22 dollar just for a foot long sandwich and a lemonade. 2 weeks ago I came to buy the same thing and I spent 12. How that possible
- ZJZedan JSep 27, 20231.0The worst subway experience I have ever had. I am not one to do reviews, but this was horrible. The lady at the counter was absolutely emotionless and very very rude. She also had an attitude as well. The way she packaged the sub it was super loose and one end was wide open from the packaging. She had no toppings at all but, only few not many.
Frequently Asked Questions About Subway
Where is the Subway located in Shelby Township?
The Subway is located at 8178 23 Mile Rd inside Shelby Plaza Shopping Center in Shelby Township, MI 48316.
What are the operating hours of the Subway at Shelby Plaza Shopping Center?
The Subway is open every day from 9:00 AM to 10:00 PM.
What meal options does the Subway at Shelby Plaza offer?
This Subway serves breakfast, lunch, and dinner with a menu featuring Footlongs, 6-inch sandwiches, wraps, and salads with fresh ingredients.
What ordering methods are available at Shelby Township Subway?
Customers can order using the app or online, choose in-store dining, curbside pickup, or delivery services.
Does the Subway at Shelby Plaza provide catering services?
Yes, the Subway offers catering services to accommodate various events and needs.
Is there dine-in service available at the Subway on 23 Mile Rd?
Yes, this Subway location offers dine-in options for customers.
Does the Shelby Township Subway have a drive-through?
No, this Subway location does not have a drive-through service.
What nearby fitness centers can customers visit before or after dining at Subway?
Customers can visit nearby gyms such as Planet Fitness and HardWorx Gym which are close to the Subway location.
Are there any nearby restaurants available for diverse dining options near the Subway?
Yes, nearby restaurants include Kwong Tung Chop Suey for Chinese cuisine, New Little India for Indian buffet, Sunny's Breakfast Lunch, and Chicken Shack Shelby Twp. for fast food.
What other services are conveniently located near the Subway in Shelby Plaza Shopping Center?
Nearby services include Extra Dental for dental care, Ultimate Salon and Number 1 Nails and Spa for beauty needs, and Appliances 4 Less for appliance shopping.