Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shelby Township is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,164 reviews
5 stars
493
4 stars
216
3 stars
99
2 stars
91
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned inconsistent food quality, including small portions and incorrect items.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Pricing Concerns
Numerous reviews highlighted that prices are perceived as too high for the quality and portion sizes of the food.
- FWFaizan WaheedJan 1, 20261.0I don’t know how a place can mess up orders this consistently, but this Panera Bread somehow manages to do it every single time. I order here 2–3 times a week for the past couple of YEARS, and I order the SAME exact thing. You’d think by now they’d get it right. Nope. They forget items from my order constantly, give me the wrong sandwich, or just decide not to include things at all—without telling me it’s sold out. No call. No heads-up. Just missing food. This has happened at least 7 times, probably more. If you’re a regular customer spending money here multiple times a week, you’d expect even the bare minimum level of competence. Apparently that’s too much to ask. Instead, it’s a guessing game every time I open the bag to see what they forgot or replaced. I am done with this Panera. Completely over it. I will never be coming back to this location again. Horrible service, zero accountability, and no respect for loyal customers. Avoid this place if you actually want the food you ordered.
- TATara AllenDec 28, 20251.0I understand that sometimes things can get busy and chaotic, but don’t tell a customer their order is ready, when it definitely is not!!! I did a pick up order and when I arrived, it said it was ready. I’m standing there waiting because I didn’t see it. Finally I was about to grab the attention of a worker and she said, the soup I requested was still frozen😠. So why did you say it was READY!!! Ended up having to get a soup I didn’t want. Do better Panera
- JTJane TuscanyDec 27, 20252.0Never have decaf coffee after 2pm. Cold and old decaf in evening. Staff told not to make decaf later. Some of us cannot drink caffeine drinks of any kind.
- MGmya grishamDec 17, 20251.0I don’t know what this is… but it was in my soup. Actually so disgusted.
- RSRonald StevensonDec 15, 20251.0Had been a hospital all day needed some thing, son ordered chicken noodle soup. It had 2 noodles 5 carrots no chicken. Think the chicken walked thru it. Shame for the price. 2nd time this has happened, once in Mi once in FL.will not try again. People do not seem to like their job.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Shelby Township accept reservations?
No, Panera Bread in Shelby Township does not accept reservations.
What are the operating hours of Panera Bread in Shelby Township?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Is delivery available at Panera Bread Shelby Township?
Yes, Panera Bread offers delivery service daily during their operating hours.
Can I order online or use a mobile app to place an order at Panera Bread Shelby Township?
Yes, you can order online via their website or use the Panera Bread app available on the Apple App Store for convenient ordering and Rapid Pick-Up.
What types of meals are served at Panera Bread Shelby Township?
Panera Bread serves breakfast, brunch, lunch, and dinner.
Does Panera Bread Shelby Township have a drive-thru and pick-up services?
Yes, this location features a drive-thru and offers pick-up services for customer convenience.
What payment methods are accepted at Panera Bread in Shelby Township?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Are there any nearby coffee shops around Panera Bread Shelby Township for additional options?
Yes, nearby coffee locations include Barnes & Noble Café and another Panera Bread coffee shop, offering you multiple spots for coffee and snacks in the area.
What nearby retail stores can customers visit around Panera Bread Shelby Township?
Customers can visit several retail stores nearby such as Marshalls & HomeGoods, Gardner-White Furniture, and Shoe Carnival for varied shopping experiences before or after dining.
Are there health and wellness services near Panera Bread in Shelby Township?
Yes, nearby options include Doctors of Optometry - Shelby Town Center and LensCrafters for eye care, as well as Better Health, a health food and vitamin store.