Brand Certified
Panera Bread
3.5(1176 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
14121 Hall Road, Shelby Township, MI
48315, United States
Certified by Panera Bread • Mar 01, 2026
(586) 532-1520
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/mi/shelby-township/14121-hall-road
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shelby Township is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.5
1,176 reviews
5 stars
501
4 stars
216
3 stars
99
2 stars
92
1 star
268
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some customers praised the friendly and helpful staff, many reported rude behavior and poor service, particularly during busy times.
Order Accuracy
Numerous reviews highlighted consistent issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.
Speed of Service
Customers frequently complained about slow service, especially in the drive-thru, with long wait times reported even for simple orders.
Food Quality
The quality and portion sizes of food were often criticized, with many customers feeling that the food did not meet their expectations given the prices.
Cleanliness
Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- CMCaralyn May2 days ago2.0I really really try to write positive reviews for places but unfortunately I’ve been disappointed by this location too many times :( the last handful of times I’ve ordered, it was incorrect. I had just 2 minor modifications for my order each time (sauces in the side) and this was missed. Once or twice I figured was just an accident, but more than that is starting to feel like someone’s not reading the tickets fully. The last time I placed an order, there were no sauces in the bag at all 😬 so I ended up eating a very dry meal… I hope this can be discussed with the staff for improvement! Figured it was worth mentioning since this has happened multiple times and not just once or twice. Thanks!!
- SHSharon Howson3 days ago5.0The staff was excellent. Friendly, kind. The were fast and efficient.
- TRTed ReddishFeb 12, 20261.0Unfortunately the drive thru is extremely slow here is was texted that my order was ready at 9:54 am was in the drive thru line at 9:55am didn't receive my order until 10:10 am. Of course my order was cold. Lesson learned just go inside don't use the drive thru
- EKelisabeth kelmanFeb 7, 20261.0I have a 30 minute lunch break and I always go to paneras around metro Detroit for a quick lunch. It took 30 minutes for my salad to be made and I no time to eat it. So I asked for it to go and that took an extra 5 minutes just to pack it. Not coming back.
- MGMadelyn GeibelFeb 5, 20265.0I love to go to this Panera because they are always so nice, they make it so good every time, and it’s a good vibe. My favorite Panera for sure! Last time I went I was helped by Micheal, Dan, and Abby in the drive through and they were the best! :)
Frequently Asked Questions About Panera Bread
Does Panera Bread in Shelby Township accept reservations?
No, Panera Bread in Shelby Township does not accept reservations.
What are the operating hours of Panera Bread in Shelby Township?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Is delivery available at Panera Bread Shelby Township?
Yes, Panera Bread offers delivery service daily during their operating hours.
Can I order online or use a mobile app to place an order at Panera Bread Shelby Township?
Yes, you can order online via their website or use the Panera Bread app available on the Apple App Store for convenient ordering and Rapid Pick-Up.
What types of meals are served at Panera Bread Shelby Township?
Panera Bread serves breakfast, brunch, lunch, and dinner.
Does Panera Bread Shelby Township have a drive-thru and pick-up services?
Yes, this location features a drive-thru and offers pick-up services for customer convenience.
What payment methods are accepted at Panera Bread in Shelby Township?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Are there any nearby coffee shops around Panera Bread Shelby Township for additional options?
Yes, nearby coffee locations include Barnes & Noble Café and another Panera Bread coffee shop, offering you multiple spots for coffee and snacks in the area.
What nearby retail stores can customers visit around Panera Bread Shelby Township?
Customers can visit several retail stores nearby such as Marshalls & HomeGoods, Gardner-White Furniture, and Shoe Carnival for varied shopping experiences before or after dining.
Are there health and wellness services near Panera Bread in Shelby Township?
Yes, nearby options include Doctors of Optometry - Shelby Town Center and LensCrafters for eye care, as well as Better Health, a health food and vitamin store.
Brand Certified Facts from Panera Bread
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