Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shelby Township is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
629 reviews
5 stars
269
4 stars
85
3 stars
57
2 stars
58
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and for online orders, with some experiences exceeding 30 minutes.
Food Quality
Many reviews indicated a decline in food quality, with complaints about portion sizes, freshness, and incorrect orders.
Cleanliness
Numerous customers noted unsanitary conditions in the dining area and food preparation areas, including dirty tables and equipment.
Customer Service
While some staff were praised for their friendliness, there were multiple reports of rude behavior from management and staff, leading to negative customer experiences.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.
- KWKathy WareNov 14, 20252.0I stopped by the drive through today for a simple broccoli cheese soup…that was it. Placing order no problem and no line. Quick they weren’t. I waited and waited and finally I was handed a bag. I moved my car without checking my order. I pulled over and found that the attendant put no bread . The soup was lukewarm and had very little broccoli in it. Disappointed especially when I spent $9.00 for a meal that wasn’t even fair. I’m done with Paneras due to poor quality control, food and high prices.
- SZS ZalesNov 4, 20251.0I am a senior grub hub delivery driver who came to the 26 and van dyke location to pick up my order on 11/4 at 12 noon. The manager on duty was beyond rude. The restaurant didn’t have the order, I did everything to help her locate it, showed her my phone gave order number and showed the items ordered. Finally she got extremely nasty with me and said that I was there too early (I was there at the exact time my app told me to be there) and said I can leave. I said I would wait and she said no I blocked you from this order you came too early you can leave. How ridiculously rude and intolerable for a customer service establishment. Whoever is in charge should reprimand or relieve this woman of her duties. All the other managers are extremely courteous and helpful. What a scar on the reputation of Panera bread.
- JRJ RothNov 1, 20251.0This one star is not a reflection of the store, this store is actually quite nice with good service. This is a reflection of the cost savings measure by corporate Panera to eliminate fresh made bagels, particularly the cinnamon crunch bagel, replacing them with warmed up, premade bagels. Unfortunately, until they bring bag the old formula and quality of bagels, I don't think we'll be returning. There isn't a Brueggers close, but I might drive or go to Big Apple. I don't want to, you want to give my kids what they like, but lower quality and taste for increased profit isn't something we enjoy
- RJRobert Abraham Jr.Oct 31, 20251.0This place has become so slow at serving. The last handful of times I've gone through the drive thru it has taken way more then any reasonable amount of time should allow.
- BOBailey O.Oct 29, 20251.0Myself and 1 other car were in the drive thru (so 2 cars total). It took 15 minutes
Frequently Asked Questions About Panera Bread
Does Panera Bread Shelby Township accept reservations?
No, Panera Bread Shelby Township does not accept reservations.
What are the delivery hours for Panera Bread in Shelby Township?
Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order food online for pickup or delivery at Panera Bread Shelby Township?
Yes, you can order online for delivery, dine-in, or drive-thru using Panera Bread's website or app.
Does Panera Bread Shelby Township offer drive-thru and pickup services?
Yes, the location offers both drive-thru and pickup services for your convenience.
What types of meals are served at Panera Bread Shelby Township?
Panera serves breakfast, brunch, lunch, and dinner with a menu focused on soups, salads, sandwiches, and freshly baked artisan breads.
What payment options are accepted at Panera Bread Shelby Township?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Panera Bread Shelby Township located?
Panera Bread is located at 8492 26 Mile Road, Shelby Township, MI, 48316, USA.
Are there banks or ATMs near Panera Bread Shelby Township?
Yes, Citizens Bank, Citizens ATM, Comerica Bank, and Chase ATM are nearby for your banking needs.
Can I visit a salon near Panera Bread Shelby Township after my meal?
Yes, Redhouse Salon, Salon Moulin Rouge, and Forever Nails are nearby salons where you can enjoy beauty and spa services.
Are there other dining options close to Panera Bread Shelby Township?
Yes, nearby restaurants include Willow (sushi), The Latin Kitchen (Latin American cuisine), Chili's Grill & Bar (American), It's Just Wings, and Five Guys (burgers).