Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shelby Township is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
639 reviews
5 stars
269
4 stars
85
3 stars
56
2 stars
59
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews indicated dissatisfaction with food quality, including incorrect orders, small portion sizes, and items lacking expected ingredients.
Cleanliness
Numerous customers noted that the restaurant was dirty, with complaints about filthy tables, floors, and food preparation areas.
Customer Service
While some staff were praised for being friendly, there were multiple reports of rude behavior from management and staff, leading to negative customer experiences.
Pricing Concerns
Several customers expressed that the prices were too high for the quality and portion sizes of the food received.
- ZHZack Hawes2 days ago2.0Don’t come here if you want fast service. I say for 20 minutes in the drive thru waiting for my order. Feel free to go elsewhere unless you don’t mind wasting time.
- JBJessica Berge4 days ago1.0I'm just wondering if Panera bread has something personal against me. I genuinely cannot think of one single time that I have received an order where All items were correct and in the bag. not once. It doesn't even matter what location I go to. Even the most basic order such as a toasted bagel with cream cheese has been wrong. I genuinely want to enjoy coming here, but I simply can not because the incompetence is unfathomable. It's almost impressive that they manage to get it wrong EVERY SINGLE TIME WITHOUT FAIL over many years.
- FVFreda Vukovich4 days ago1.0Manager was rude! Spoke very loudly to me about a baguette I was asking to be sliced and toasted. Don't ask for anything special. Noted. Would have been totally cool about her not being able to do it but instead right in front of all the customers she continued speaking rudely. Guess it made her feel like a tough guy. Called HQ and received a refund to my card AFTER reporting it.
- BNBen NikolaDec 27, 20251.0Very long wait times, staff is confused asked what was going on with my order was told ill have that out right now waited additional 15 mins after already waiting right in front of staff they just dont care.. oh and dont get me started on how filthy the bathrooms are.
- MVMeredith VDec 20, 20251.0Will never go to this Panera again. Waited over 30 minutes for my food with only two cars ahead of me and 4 people preparing food. Very slow service. I got charged for an extra bread order that I did not place. This is what I was given. To top it all off a guy making sandwiches wiped his nose with his gloved hands and then continued making food without changing them. The floors where they were preparing food were so dirty and full of trash. Never again.
Frequently Asked Questions About Panera Bread
Does Panera Bread Shelby Township accept reservations?
No, Panera Bread Shelby Township does not accept reservations.
What are the delivery hours for Panera Bread in Shelby Township?
Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order food online for pickup or delivery at Panera Bread Shelby Township?
Yes, you can order online for delivery, dine-in, or drive-thru using Panera Bread's website or app.
Does Panera Bread Shelby Township offer drive-thru and pickup services?
Yes, the location offers both drive-thru and pickup services for your convenience.
What types of meals are served at Panera Bread Shelby Township?
Panera serves breakfast, brunch, lunch, and dinner with a menu focused on soups, salads, sandwiches, and freshly baked artisan breads.
What payment options are accepted at Panera Bread Shelby Township?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Panera Bread Shelby Township located?
Panera Bread is located at 8492 26 Mile Road, Shelby Township, MI, 48316, USA.
Are there banks or ATMs near Panera Bread Shelby Township?
Yes, Citizens Bank, Citizens ATM, Comerica Bank, and Chase ATM are nearby for your banking needs.
Can I visit a salon near Panera Bread Shelby Township after my meal?
Yes, Redhouse Salon, Salon Moulin Rouge, and Forever Nails are nearby salons where you can enjoy beauty and spa services.
Are there other dining options close to Panera Bread Shelby Township?
Yes, nearby restaurants include Willow (sushi), The Latin Kitchen (Latin American cuisine), Chili's Grill & Bar (American), It's Just Wings, and Five Guys (burgers).