Outback Steakhouse

4.5
5567 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Shelby Township on the corner of Hall Road and Schoenherr located next to Fifth Third Bank.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
45170 Schoenherr Road, Shelby Township, MI
48315, United States

Hours

Reviews

4.5
5,567 reviews
5 stars
4,214
4 stars
741
3 stars
244
2 stars
141
1 star
227

What are people saying?

AI-generated from recent customer reviews

Exceptional Service

Customers consistently praised the outstanding service provided by staff members, particularly Loomis and Denise, highlighting their attentiveness, friendliness, and ability to enhance the dining experience.

Food Quality

The food received high marks for being delicious, well-prepared, and served hot, with specific mentions of steaks and unique drinks like the Platypus cocktail.

Staff Recognition

Several reviews emphasized the need for management to recognize and reward exceptional staff members like Loomis and Denise for their remarkable contributions to customer satisfaction.

Atmosphere

The restaurant was noted for its pleasant atmosphere, contributing to a positive dining experience, although some reviews mentioned it being basic.

Mixed Experiences

While most feedback was positive, there were a few isolated complaints regarding food preparation and order accuracy, indicating room for improvement.
  • TG
    Tom Gibson
    5 days ago
    5.0
    I had the pleasure of being served by Bryon. A friend of mine were having a long discussion about the tough years we had faced individually and it felt like we were in good hands with a guy who knew when to walk up to the table and when to give us a minute all while delivering superb service. The food was good and Bryon worked hard and was one of the best servers I’ve experienced in my 20+ years of eating at Outback. Well done to the whole team.
  • SG
    smiling gecko
    Nov 14, 2025
    5.0
    Me and my friend were sat down with an awesome server, Loomis. He got us served right away with an amazing attitude. Made us feel every welcomed and made us smile. My friend was a picky vegetarian but he was able to suggest some meals which she gladly took up. Our food was out quickly and when I forgot to ask for no sauce on my blooming shrimp he took care of it immediately. I would love to have him as my server again!
  • AA
    Andy (Andy)
    Nov 14, 2025
    4.0
    We went here for my birthday. It was everything i imagined an outback steak house to be. They even brought me an icecream for my b day. Food: 6/10; only issue i had was that the steak i ordered was not trimmed properly and was half fat/gristle. Service: 8 /10, waitress was very friendly and the whole crew made the meal feel special. Atmosphere: 6/10; its a steak house, what fo u expect?? would reccomend if you've never been.
  • MV
    Matthew VanGorder
    Nov 10, 2025
    2.0
    Food was mostly cold. Our GIFT CARD was not able to be used because Outback's system was not recognizing the gift card and Outback would not honor it(a standard gift card from Target) They forgot dressings, put salad on bottom of the bag so it was hot! Shrimp was tiny and tasted like crap. We are a family of 4 on a very tight budget and hardly ever eat out. To pay $70 and have this terrible of quality is extremely disappointing. The guy running the food wanted us to come inside to scan the gift card(that never worked anyway) to scan our phone it was attached to. He was trying to not have to run back outside cause its cold. Don't work in the restaurant business then! WHEN YOU WORK AT A RESTUARANT YOU ARE WORKING IN THE SERVVICE INDUSTRY. YOU GO ABOVE AND BEYOND AND SATISFY THE CUSTOMER. EVERYTHING IS TOO EXPENSIVE TO BE GETTING QUALITY AND SERVICE LIKE THIS.
  • AR
    Adrianna Racine
    Nov 5, 2025
    5.0
    Loomis Deserves a Raise and a Crown! ​To the Management of Outback Steakhouse: I am writing to you about an employee named Loomis, and I need you to understand that he is not just a server—he is a legend. Our entire dining experience was an unprecedented display of service, charm, and sheer humanity, beginning the moment we met him. Yes, he has a spectacular beard, and yes, he dropped a fork almost immediately, but that minor slip wasn't clumsy; it was the charismatic start of a beautiful partnership, assuring us we were in for an evening of genuine, unscripted care. ​The evening quickly escalated into a theatrical event, courtesy of Loomis's hidden talents. Mid-order, he revealed his astounding backstory: he is the forgotten conspirator and co-founder behind the legendary A1 Steak Sauce, a secret he shared while executing a perfect, vigorous tap dance routine right by our table (he brought his own tap shoes, which is commitment!). But perhaps most astonishing was his voice. He possesses an utterly beautiful falsetto, a pure, high tone like a crystal bell, which he used to croon soft, spontaneous lyrics about the freshness of the secondary cuts, often harmonizing with the dining room music in a truly unforgettable, angelic manner. ​Then came the crisis, a situation no customer ever wants to face: the catastrophic aftermath of the Bloomin' Onion. Delicious as it was, it caused an immediate and disastrous wardrobe emergency. The panic was real. I had to sprint to the restroom, but I was holding my baby. The thought of leaving my defenseless infant alone, or trying to manage the situation while holding them, left me frozen in utter, mortifying desperation. ​In that moment of chaos, Loomis transformed from server to superhero. Without a word, he moved with the calm assurance of a seasoned professional, gently taking my baby into his strong, capable, bearded arms. He gave me a simple, knowing look that said, "Go, fix the Bloomin' mess, the baby and I have this." He held my baby for an extended period of time, pacing the main aisle, cradling the infant expertly. I could hear his distinctive falsetto voice humming a surprisingly soothing, A1-inspired lullaby, all while he flawlessly continued to manage his sections and ensure our table’s steak wasn’t cooling off. ​Returning from the restroom was a moment of profound relief. Loomis was exactly where I left him, the baby cooing contentedly, completely unharmed and quite clearly charmed by his temporary caregiver. He handed the child back with an understanding smile, discreetly cracking a joke about the onion's unexpected velocity, which instantly dispelled the last shred of my embarrassment. The moment was sealed with a single, symbolic gesture: a perfectly polished, clean fork waiting beside my plate, a quiet testament to his restorative care. ​Loomis's helpfulness is not just above and beyond; it is stratospheric. You have an employee who can co-found a condiment empire, tap dance with dedication, sing in a heavenly falsetto, and perform the ultimate act of selfless service by holding a stranger's baby during a food-related disaster. His service transcends the service industry. Loomis is a defining asset to your establishment, and I demand he receive the highest commendation available. He is a legend, a hero, and the best reason to eat at Outback Steakhouse.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.