One Eyed Jacks

4.4
595 reviews

About

Bar & Grill

Location

One Eyed Jacks
48922 Van Dyke Ave, Shelby Township, MI
48317, United States

Hours

Reviews

4.4
595 reviews
5 stars
382
4 stars
117
3 stars
51
2 stars
18
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food, especially the burgers and wings, noting them as delicious and well-prepared.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing long wait times and inattentive staff.

Atmosphere

The atmosphere was described as fun and lively, with many activities available, although some found it too loud or chaotic.

Staff Attentiveness

While many reviews mentioned friendly and attentive staff, there were also complaints about certain bartenders being distracted or unprofessional.

Activities and Entertainment

The variety of games and activities, including cornhole and golf simulators, received positive feedback, making it a popular spot for entertainment.
  • AF
    Ashley Fraser
    Nov 16, 2025
    5.0
    We had my brothers 40th birthday here and I just want to say from the start everything was great! Kristine the event coordinator was on vacation while still helping me plan my brothers last minute party and accommodate all our needs! Her and Felicia went above and beyond to make sure we were happy! The food everyone said was amazing, the wait staff and bartenders were very attentive. Atmosphere was just what we hoped for with so much to do! Most of all we had SO much fun! Thank you for a great night and we will deff be coming back!
  • MP
    Michael Perzyk
    Nov 14, 2025
    5.0
    Good people, good times.
  • JD
    Jolene DuBay
    Nov 2, 2025
    1.0
    Reply- I understand what you are saying. But still, a waitress could have said hello, I'll be right with you, etc. A large amount of people all at once is every server's anxiety trigger. But we trickled in over 45 minutes at least. When we walked in, 2 large tables that sat 8-10 each had already *finished* their food. When we sat down, we were a group of 4 and there was one group of 6-8 people that was already seated and waiting. That's not a crazy amount of people considering there weren't that many people there outside our group. But yes, with a lot of people coming in over a short amount of time, kitchen times will def slow. But honestly our group came in spaced apart and it was truly the lack of kindness that upset me, and also the fact that we were there for at least 10 minutes prior to the other tables that apparently ordered and got appetizers before we even were allowed to place our order (actually, we never WERE asked for our order). You mention the large group being an issue and I see your point to an extent. Just could have been handled better by the staff. I'm honestly not upset about wait time for food. You can't control the kitchen as a server. But you can show kindness. You can smile and say "I'm sorry for the wait". It's not that we had to wait for food. It's that we had to watch 2 tables around us (that came in several minutes AFTER us) get food delivered to their table when we hadn't even ordered yet. It's that we didn't get any hint of customer service or kindness when I had to find the server to ask for my drink bill because we had been sitting there for awhile. I feel like we were ignored BECAUSE we said we were with the group. It's fine. I deleted most of my original review. If I owned the restaurant I would want to know how to make it better for next time. I had a terrible experience but obviously others have had wonderful experiences. I just deserved to voice my experience because it sure seems like it could have been handled better, even if you weren't expecting a large amount of people to trickle in over about a short amount of time. (Remainder of original post): I found the server and said "These two tables came in after us and they are getting food. We haven't even ordered yet. We'd like to pay our drink tab now so we can leave." She did not apologize, did not even bat an eye. I know it's uncomfortable, this stuff happens sometimes but you apologize. Nope. She took my card and when she brought the card and tab back to the table, she sat it down without a word and walked away. No apologies. The rest of the restaurant outside of our group was almost completely empty. And my husband just told me when he asked for keno slips from a different server when we got there, she said "I don't know." And walked away. ?? He walked up to the bar and the bartender gave him some keno slips. We did not feel welcome at all. They had no desire to apologize or try to make us happy. We got a Shirley Temple, 2 pops, and a draft beer. No checking back for refills either. Sat with drinks for about a half hour before deciding to leave.We were there a total of 45 minutes and did not ever go get to order food.
  • MS
    Melissa Bowers Stratton
    Nov 2, 2025
    1.0
    We came here to celebrate my daughter, and this place completely ruined what was supposed to be a special night. We sat for over 40 minutes without even getting a menu or water, despite asking multiple times. Eventually, we walked to the front to grab our own menus — only to have them taken away because we “couldn’t order from that menu.” Well, maybe give us the right one then?! The staff seemed totally uninterested, and the bathrooms were absolutely disgusting. I’m honestly shocked by how bad the service and cleanliness were. Total bummer.
  • CL
    Chai Lasecre
    Oct 27, 2025
    5.0
    10/10 golf awesome food amazing fish bowls awesome music I was able to request a song and the pool tables are my favorite

Frequently Asked Questions About One Eyed Jacks

What are the regular opening hours for One Eyed Jacks?

One Eyed Jacks is open Monday to Wednesday from 5:00 PM to 11:00 PM, Thursday and Friday from 5:00 PM to midnight, Saturday from 12:00 PM to midnight, and Sunday from 12:00 PM to 9:00 PM.

Does One Eyed Jacks offer delivery services?

Yes, One Eyed Jacks offers delivery as well as in-store pickup services.