Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Product Quality
Many reviews highlighted issues with order accuracy and the quality of ice cream, with complaints about stale ingredients and incorrect items.
Cleanliness
Several customers noted poor hygiene standards, including dirty tables and equipment, raising concerns about health and safety.
Pricing
Customers expressed dissatisfaction with high prices for ice cream and other items, feeling that the value did not match the cost.
RG
Rod Gray
2 days ago
3.0
Good service
JH
Joe Heideman
Jan 20, 2026
4.0
Had great time with Granddaughters out have some fun and ice cream š¦ š
LM
Lakeisha Mason
Dec 21, 2025
1.0
Worker charged me for 2 milkshakes and did not know how to process a refund. Made my milkshake and barely blended it after all the confusion. I had almost half slices of strawberries in my milkshake. Just terrible
JJ
jim
Dec 21, 2025
1.0
Workers are not trained and are very rude and slow. Will never go to this location again. The owner should do a better job running the Business.
LL
LockS
Nov 24, 2025
2.0
Some of the workers are very good with my orders but most of the them treat me less than human. I'm very polite and I canāt even get a āyouāre welcomeā at the very least. Iām always met with stares and eye rolls.
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in Shelby Township specialize in?
They specialize in soft-serve ice cream and signature shakes, with offerings such as BlizzardĀ® Treats, soft-serve cones, and frozen novelties.
What are the opening hours of Dairy Queen (Treat) on weekends?
Dairy Queen (Treat) is open from 10:00 AM to 10:00 PM on both Saturday and Sunday.
Is Dairy Queen (Treat) in Shelby Township family-friendly and accessible?
Yes, the location offers family-friendly services, high chairs, wheelchair accessibility, and restrooms for customer convenience.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place pickup orders online through their ordering URL at https://www.dairyqueen.com/en-us/order/pickup/n/40414/.
Where is Dairy Queen (Treat) located exactly in Shelby Township?
The address is 54804 Shelby Rd, Shelby Township, MI, 48316-1445, United States.
Does Dairy Queen (Treat) offer mobile app deals or rewards?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Are there other dining options near Dairy Queen (Treat)?
Yes, nearby dining options include Hong Kong Cafe (Chinese restaurant), Hungry Howieās Pizza, Our Family Pizzeria, Steiny's Restaurant & Banquet Hall, and The Corner House (American cuisine).
What other services are located near Dairy Queen (Treat) that could be useful for a visit?
Nearby services include Tien Cleaners for dry cleaning, V Q Nails and Salon Twenty5 for beauty and spa treatments, and Auto Pro of Shelby Township for automotive repair and gas services.
Are there any recreational outdoor spots near Dairy Queen (Treat) in Shelby Township?
Yes, the Macomb Orchard Trail, a hiking and active life venue, is located nearby and offers a great place for outdoor activities before or after enjoying treats at Dairy Queen.
What amenities are available at Dairy Queen (Treat) to accommodate visitors?
Amenities include seating, outdoor seating, restrooms, high chairs for children, and wheelchair accessibility to ensure a comfortable visit for all customers.
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