Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
271 reviews
5 stars
133
4 stars
58
3 stars
21
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the establishment, including dirty tables and unsanitary food preparation areas.
Product Quality
Customers expressed disappointment with the quality of ice cream and desserts, citing stale ingredients and incorrect orders.
Pricing Concerns
Numerous reviews mentioned that prices are perceived as too high for the quality and portion sizes offered.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly service from certain staff members.
- LMLakeisha MasonDec 21, 20251.0Worker charged me for 2 milkshakes and did not know how to process a refund. Made my milkshake and barely blended it after all the confusion. I had almost half slices of strawberries in my milkshake. Just terrible
- JJjimDec 21, 20251.0Workers are not trained and are very rude and slow. Will never go to this location again. The owner should do a better job running the Business.
- LLLockSNov 24, 20252.0Some of the workers are very good with my orders but most of the them treat me less than human. I'm very polite and I can’t even get a “you’re welcome” at the very least. I’m always met with stares and eye rolls.
- SPSiddharth PurandareAug 5, 20253.0Ice cream is good no doubt about it. Just getting too expensive. Simple soft serve small size ~$5 is just ridiculous..
- JSJ SophaJul 19, 20251.0They did not know how to run a gift card payment, scooped half the ice cream off the blizzards before placing a flat top on them and did not make our peanut buster parfait properly. This is my third visit with a problem. DO NOT GO TO THIS LOCATION!!
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in Shelby Township specialize in?
They specialize in soft-serve ice cream and signature shakes, with offerings such as Blizzard® Treats, soft-serve cones, and frozen novelties.
What are the opening hours of Dairy Queen (Treat) on weekends?
Dairy Queen (Treat) is open from 10:00 AM to 10:00 PM on both Saturday and Sunday.
Is Dairy Queen (Treat) in Shelby Township family-friendly and accessible?
Yes, the location offers family-friendly services, high chairs, wheelchair accessibility, and restrooms for customer convenience.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place pickup orders online through their ordering URL at https://www.dairyqueen.com/en-us/order/pickup/n/40414/.
Where is Dairy Queen (Treat) located exactly in Shelby Township?
The address is 54804 Shelby Rd, Shelby Township, MI, 48316-1445, United States.
Does Dairy Queen (Treat) offer mobile app deals or rewards?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Are there other dining options near Dairy Queen (Treat)?
Yes, nearby dining options include Hong Kong Cafe (Chinese restaurant), Hungry Howie’s Pizza, Our Family Pizzeria, Steiny's Restaurant & Banquet Hall, and The Corner House (American cuisine).
What other services are located near Dairy Queen (Treat) that could be useful for a visit?
Nearby services include Tien Cleaners for dry cleaning, V Q Nails and Salon Twenty5 for beauty and spa treatments, and Auto Pro of Shelby Township for automotive repair and gas services.
Are there any recreational outdoor spots near Dairy Queen (Treat) in Shelby Township?
Yes, the Macomb Orchard Trail, a hiking and active life venue, is located nearby and offers a great place for outdoor activities before or after enjoying treats at Dairy Queen.
What amenities are available at Dairy Queen (Treat) to accommodate visitors?
Amenities include seating, outdoor seating, restrooms, high chairs for children, and wheelchair accessibility to ensure a comfortable visit for all customers.