Brand Certified
Chipotle Mexican Grill
2.7(704 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
13488 23 Mile Rd, Shelby Township, MI
48315, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(586) 580-7912
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/mi/shelby-township/13488-23-mile-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3345
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Shelby Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
704 reviews
5 stars
214
4 stars
63
3 stars
43
2 stars
58
1 star
326
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary food preparation areas.
Food Quality
Many customers reported issues with food quality, including undercooked rice, overly salty dishes, and incorrect orders.
Service Issues
Customers frequently mentioned slow service, unhelpful staff, and problems with order accuracy, particularly with online and drive-thru orders.
Inconsistent Experience
The location has been described as inconsistent, with varying experiences reported regarding food quality and service during different visits.
- APAl P5 days ago1.0This is the worst, post-apocalyptic looking, overpriced, filthy hangout to buy slop bowls. I couldn't believe how filthy the place was when entering here, it looked like an absolute zoo. I feel bad for some of the workers, who clearly care. They are constantly out of stuff (chicken, drinks, rice, etc..) The management is clueless, if there is even management present? How can you run a restaurant like this, and charge the prices you do? I would be so ashamed - what an absolute failure of a location. I really recommend closing this one down or doing a complete overhaul, starting with firing management. Look at how bad this is! This is a real photo!
- CCCasey5 days ago1.0The employees all look miserable, food sucks and place is completely trashed. I couldn't imagine ever going back. The guy next to me was taking pictures of how gross it was and we had a good laugh about it. Atleast something good came out of this miserable dump.
- EEEricFeb 24, 20261.0ordered a salad and it was swimming in liquid. not sure if the beans, pico or lettuce wasn't strained. Needless to say it felt like I was served soup. The service was strange and made me feel like I inconvenienced them by placing an order.
- CCChris CicotteFeb 13, 20262.0Food tasted old. Rice was hard, they were out of steak at dinner. Protein portions are super small, small spoonful of queso with an upcharge. Just close if you don't care.
- MNMark NowickiFeb 4, 20261.0One of the most filthy fast food establishments I've ever seen. The floors were littered with food bits, used gloves and wrappers. Trash cans were over flowing. The service counter was smeared with sour cream, foot bits and cheese. There were 8 people on staff here with two of them just standing there looking stoned. Dirty food bins were piled up in the kitchen and they were out of 4 different toppings. Management needs to do something about these conditions before people get food poisoning. One staffer smeared the food and sour cream droppings into with gloved hand in a lazy attempt to clean up only to use the same glove to serve the next person in line!!!!! Shut this place down now and retrain your staff immediately!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Shelby Township serve?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Shelby Township?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Shelby Township offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Shelby Township?
It is located at 13488 23 Mile Rd, Shelby Township, MI 48315.
How can I order food online from Chipotle Shelby Township?
You can order online through Chipotle's official website or app: https://order.chipotle.com/ or the Chipotle app on the Apple App Store.
How can I contact Chipotle Mexican Grill in Shelby Township?
You can reach them by phone at +1 586-580-7912 or email at mi.3345.ShelbyTown@chipotle.com.
Does the Shelby Township Chipotle have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and access exclusive offers.
What nearby automotive services are available near Chipotle Shelby Township?
Nearby automotive services include Dream Auto Group (car dealer), Keller's Automotive (repair and oil changes), and SRC Automotive & Collision (auto body shop).
Are there any financial institutions near Chipotle in Shelby Township?
Yes, nearby financial institutions include Chase Bank and Fifth Third Preferred - Maria Soave-Krambeck.
What are some nearby medical and wellness services around Chipotle Shelby Township?
Nearby medical services include Neuro Pain Consultants, Great Lakes Physiatrists, Premier Plus Physical Therapy, Silver Pine Family Physicians, and Get Well Urgent Care.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: