QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash bins, and unsanitary conditions in the kitchen and bathrooms.
Customer Service
Customer service experiences varied widely; while some staff were praised for their friendliness and helpfulness, many reviews noted rude behavior and a lack of attentiveness from employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as small portions, bland flavors, and food safety concerns.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect food preparation, leading to frustration and disappointment.
Staff Attitude
Many reviews mentioned a negative attitude among staff, with reports of employees being unwelcoming, distracted, or unprofessional during customer interactions.
IC
Isabelle Cholakh
1 day ago
5.0
I love this place the food is very good and everyone is so nice
DP
Diego Pignanessi
3 days ago
5.0
The have the best quesadillas and they are always prepared right! I really love this QDOBA
KK
Kinley
3 days ago
1.0
Im a regular at this location, I see some of these employees every day and they are nothing but sweet and hard working I was told that they’re under new management and all of the sudden the people who always take my order are being talked down in front of me ( I sat there and watched a lady with locks call them names that were completely inappropriate when they walked away ) hovered over and they’re not allowing them to do their jobs whoever is back there that isn’t usually at this location is extremely rude and on a power trip. The way that the people at this location have been treated all week I’ve seen is disgusting and I refuse to tip because I don’t believe they are getting that money and it’s all going into these new peoples pockets. DO BETTER! New management does not mean come in and disrespect the employees that kindly serve me every week I even felt how nervous they were.
SB
Scott Boynton
Nov 14, 2025
1.0
Service wasn't the worst, food was acceptable, but this place is filthy. Food all over the floor, kitchen looks like it hasn't been mopped in ages, no covers on the iced tea containers, messy tables, seats. I'm regretting eating here, and certainly won't be back. The employees standing around om their phones could clean the place of they had a manager actually directing the place.
KR
Kelly Rudolph
Oct 24, 2025
1.0
I decided to try Qdoba today and had instant regret. The blonde woman with glasses was rude and made it known me walking through the door was a problem ( I was not aware of a side door) then the counter had no one behind it to take my order. The food looked 🤢. I left. Ill stick to my Chipotle. This location left a bad taste in my mouth and I didn't even get to try the food.
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular opening and closing hours for QDOBA Mexican Eats in Shelby Charter Township?
QDOBA Mexican Eats in Shelby Charter Township is open daily from 10:30 AM to 10:00 PM.
Does this QDOBA location offer takeout and delivery services?
Yes, this QDOBA location offers takeout, in-store pickup, and delivery through the QDOBA app, DoorDash, and Uber Eats, with availability varying by location.
Are vegan and vegetarian options available at QDOBA Mexican Eats?
Yes, QDOBA offers vegan and vegetarian choices such as beans, rice, veggies, and salsas. Customers should inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA location accommodate customers with gluten-free dietary needs?
QDOBA provides gluten-friendly options like salads and bowls but cannot guarantee a gluten-free environment due to cross-contamination risks. Customers should ask the manager if they have severe allergies.
Is QDOBA Mexican Eats in Shelby Charter Township open on Thanksgiving Day?
Most QDOBA locations, including the Shelby Charter Township one, are closed on Thanksgiving Day. It’s best to call ahead to confirm holiday hours.
Can I use Apple Pay or Google Pay at this QDOBA location?
Many QDOBA locations accept touch-free payments like Apple Pay and Google Pay; however, availability varies. Confirm with the restaurant for current payment options.
Does QDOBA Mexican Eats in Shelby Charter Township offer catering services?
Yes, this location provides catering options to support events and large groups. You can customize orders to fit your needs.
What nearby restaurants can I visit before or after dining at QDOBA Mexican Eats?
Nearby restaurants include DiBella's Subs for sandwiches, MOD Pizza for quick pizza options, and Piada - Italian Street Food for Italian cuisine, providing diverse choices around QDOBA.
Are there convenient coffee and dessert spots near QDOBA Mexican Eats?
Yes, Starbucks offers coffee and smoothies, while Menchie's Hall Road provides frozen yogurt and ice cream nearby, perfect for a drink or dessert after your meal.
Which financial services and banks are located close to QDOBA Mexican Eats?
PNC Bank, Huntington Bank, and Huntington National Bank are located near QDOBA, providing convenient access for banking needs during your visit.