Buffalo Wild Wings

4.2
882 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4536 I-75 Business Spur, Sault Ste. Marie, MI
49783, United States

Hours

Reviews

4.2
882 reviews
5 stars
553
4 stars
148
3 stars
51
2 stars
44
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and some servers being rude or inattentive.

Food Quality

While some customers enjoyed the wings and certain menu items, many others complained about cold, overcooked, or poorly prepared food.

Staff Performance

Mixed reviews on staff performance; some praised individual servers while others highlighted a lack of training and poor management.

Atmosphere

The atmosphere was generally described as friendly, but some customers noted issues with cleanliness and noise levels.

Customer Experience

Several reviews indicated a disappointing overall experience, with customers expressing frustration over service and food quality, leading to reluctance to return.
  • JG
    Jolene Goetz
    4 days ago
    5.0
    Jackie is the best, always so helpful,happy and pleasant. We ALWAYS ask to sit in her section, was there when a Very Rude, Ignorant group/family came in her section they acted like snobs.
  • JB
    Jolene Bowles
    Nov 1, 2025
    4.0
    Got my food to go. Everything was on time and hot but my dry rub was definitely lacking and the traditional wings were overcooked. The wings that were sauced were coated well, but still overcooked.
  • TP
    Tom Parker
    Oct 30, 2025
    1.0
    Our server Jackie was the worst server I have ever experienced. The place was more than half empty with 3 servers taking care of the front area and it took over two hours to get our food. When Jacky waddled out with our plates of food everything was cold. This was after we had already discussed the terrible service and multiple people leaving because they we never even seated. Our experience was so bad that we were not charged for the food because it was not safe to eat.
  • KM
    Kirk Moundros
    Oct 12, 2025
    1.0
    I have never left a negative review in my life, but our experience at this BW3 was so bad. We walked in after my son‘s hockey game with a party of 20 or so. It wasn’t busy. There was one other group in the whole restaurant. It took us 15 minutes to even be seen at the host stand. When we were finally seated, we gave our drink orders. 40 minutes later, we still have not received our drinks. I finally got up and literally filled up waters for everybody myself. The weight staff was awful, and seemed irritated that we were even there. Finally beers and other drinks came out after around 50 minutes and some complaining. Food was out an hour and a half later and cold. Other than a few people at the bar, we were literally the only party there for most of the time, and still couldn’t get good service! The weight staff was rude and had no interest in working. I have never received such bad service in my entire life! I wouldn’t go back to this restaurant if the food was free.
  • EH
    Eric Hancock
    Sep 6, 2025
    4.0
    Cool place to go and watch the game.

Frequently Asked Questions About Buffalo Wild Wings

What type of food and flavors does Buffalo Wild Wings in Sault Ste. Marie offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Sault Ste. Marie?

The location is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday to Saturday from 11:00 AM to midnight.