McDonald's

3.5
1804 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2738 N M-30, Sanford, MI
48657, United States

Hours

Reviews

3.5
1,804 reviews
5 stars
598
4 stars
423
3 stars
341
2 stars
146
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and order inaccuracies, while others praised friendly and helpful staff.

Food Freshness

Many reviews highlighted the freshness and quality of the food, particularly the fries and nuggets, although some noted issues with cold or incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with the cleanliness of the restaurant and the professionalism of the staff, while others appreciated the kindness of specific employees.

Speed of Service

There were numerous complaints about slow service, particularly during busy times, with some customers waiting over 20 minutes for their orders.

Promotions and Offers

Customers appreciated the value of using the McDonald's app for deals and rewards, although some felt misled by promotional signage.
  • DD
    Doubleaa93 (Doubleaa93)
    Oct 25, 2025
    5.0
    I want to say thank you to Drew. I was standing in line for 15mins me and another gentleman a lot of the workers would look at us and not say a thing even tho we tried to get there attention Drew noticed and came right over started to help both of us out. I was going to leave a bad review but thankfully someone that cared about the customer was working today. I know it was busy even a simple one moment would of been enough.
  • NB
    Nicki Bieszk
    Oct 25, 2025
    3.0
    Is this location no longer doing the Monopoly game stuff? I got food today and only got what I did to get some of the stickers. They still have the signs up so at this point it feels like false advertising. I'm definitely disappointed.
  • CR
    Chris Raby
    Oct 20, 2025
    1.0
    Wouldn’t feed this food to my dog and the service stand there waiting to be helped for 15 mins then to be told we swapped to lunch at 10:30 and helped me at 10:31 garbage place
  • WW
    Wally's World
    Sep 22, 2025
    5.0
    Very friendly staff and the food was hot and fresh fries crispy yeah I know I don't know how I got everything in one stop but it happens once in a while at certain locations apparently
  • DR
    David Richardson
    Aug 1, 2025
    5.0
    Brian may be the single most enthusiastic and bubbly employee I've ever met at a McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Sanford, MI location?

McDonald's in Sanford, MI is open daily from 5:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery is available every day from 5:00 AM to 10:30 PM.