Mixed feedback on service, with some customers praising friendly staff while others reported rude interactions and unresolved issues.
Food Quality
Generally positive reviews about food quality, with many customers enjoying the freshness and taste, though some noted inconsistencies.
Cleanliness
Consistently mentioned as a strong point, with many customers appreciating the cleanliness of the restaurant and restrooms.
Menu Limitations
Customers expressed disappointment over limited menu options and availability of certain items, particularly during breakfast hours.
Pricing Concerns
Several reviews highlighted that prices are perceived as high relative to the food quality.
LB
Lobo Bolaños
2 days ago
5.0
Buen lugar para comida rapida
WA
Warren Alwine
Oct 29, 2025
1.0
This location continues to get worse. How does an ice-cream centered business not have chocolate ice-cream, and then condescend the customer when they question the issue.
PR
Pete Repete
Oct 13, 2025
5.0
Great staff and food
SB
Sandy Bissett
Sep 22, 2025
3.0
I haven't been to a dairy queen in years. Went for a hot fudge sundae. Each item requested on it is an additional charge. They no longer offer marching cherries. They were stingy with the fudge. Had half a sundae left and no fudge. I won't be returning.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Sandusky, MI specialize in?
Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, along with soft-serve ice cream and signature shakes.
What are the opening hours of Dairy Queen Grill & Chill in Sandusky?
The restaurant is open Monday through Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Sandusky serve breakfast?
Yes, Dairy Queen Sandusky serves breakfast.
Is there outdoor seating available at Dairy Queen Grill & Chill in Sandusky?
Yes, outdoor seating is available at this location.
Can I use a drive-thru service at Dairy Queen Grill & Chill in Sandusky?
Yes, the location features a drive-thru service for convenient ordering and pickup.
Are the facilities at Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant offers booster seats, high chairs, and welcomes families and children.
Does Dairy Queen Grill & Chill offer mobile ordering and deals through an app?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile ordering options.
What are some nearby places customers can visit after dining at Dairy Queen Grill & Chill in Sandusky?
Customers can visit nearby attractions like Firebird Theater for movies or check out shopping at Carquest Auto Parts and The Health Store.
Is Dairy Queen Grill & Chill near any government offices or public service locations in Sandusky?
Yes, it is close to the Michigan Secretary of State's Office and United Way of Sanilac County, making it convenient for visitors to grab a meal after handling errands.
How can nearby transportation or service businesses help Dairy Queen customers find or access the restaurant?
Nearby businesses like Carquest Auto Parts and Sandusky Car Wash are familiar landmarks that can help customers locate Dairy Queen easily, and customers running errands nearby can stop for a meal or treat.