McDonald's

3.0
1322 reviews
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Business Details

2820 Niles Ave, Saint Joseph, MI
49085, United States
(269) 281-7170
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2820 Niles Ave, Saint Joseph, MI
49085, United States

Hours

Reviews

3.0
1,322 reviews
5 stars
344
4 stars
238
3 stars
238
2 stars
125
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food preparation mistakes.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold items, poorly assembled orders, and even mold found on food.

Cleanliness

There were complaints about unsanitary conditions in the restaurant, including dirty restrooms and unkempt staff.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others noted a general lack of professionalism and courtesy among employees.
  • JG
    Jennifer Gilliland
    Jan 5, 2026
    5.0
    There are very polite. I had a pretty big order everything was in the bag they didn't get upset when I asked for extra Bagel sauce and a cup. it was really nice the food was great... I will for sure be going back I just moved in the area so very pleased
  • JL
    Josh Liberty
    Jan 3, 2026
    1.0
    Very poor establishment. Poor management. Poor food quality overall. Not a great place to go
  • TR
    Taj Rolfe
    Dec 20, 2025
    1.0
    Always a wait time ppl are so disrespectful need new managers
  • RZ
    Ruby Zamorano
    Dec 11, 2025
    1.0
    We ordered drive thru and all though the service was alright, the food definitely was not. Myself, my husband and our toddler, we all got sick from the food.
  • BL
    Bror Lachler
    Dec 3, 2025
    1.0
    I ordered a head online. It was a single hot beverage., I pulled up in line at the drive-through at 5:40 AM. I had to call into the drive-through machine at 5:45 and was was replied with an incredibly rude response along the lines of you’ll just have to wait till I’m ready. I then proceeded to wait another five minutes with no one in line. Then when they finally took my online code, the drive through person was extremely rude and then proceeded to have negative words about me to the person behind me in the drive-through which I clearly heard then at the window for my food. I waited another 10 minutes during this 10 minute wait I was looking at my finish beverage sitting on the counter. I wish I could use stronger words on this review. Am I crazy that it shouldn’t take almost 20 minutes for a single beverage that I ordered ahead of time.? Looks like me and Arc Man dealt with the same person. This employee probably needs to be let go if it’s this common
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2820 Niles Ave, Saint Joseph, MI?

Delivery is available daily from 5:00 AM to 11:30 PM.

What time does the McDonald's drive-thru open and close?

The drive-thru is open from 5:00 AM to midnight Monday through Friday and Sunday, and opens at 4:00 AM on Saturdays, closing at midnight.