Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
656 reviews
5 stars
362
4 stars
177
3 stars
69
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, with complaints about dirty surfaces and improper food handling.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with the food being cold, incorrect, or poorly prepared.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and good ice cream, indicating that some customers had enjoyable visits.
Management Feedback
Customers suggested that management needs to improve staff training and communication to enhance overall customer experience.
- ZZZ ZiOct 31, 20251.0This place and the stevensville location have continously gone downhill ever since the Cellentani's sold around 2018. Service is horrible. Every surface is disgusting sticky and dirty even when they're slow with nothing better to do. I encourage every local and tourist alike who stumble on this review to go support a locally owned burger & ice cream shop like Dairy Korner or Neon Grill instead of a place like this where the owner of the franchise isn't even from here. Absolutely diabolical
- TSTeresa SimmonsOct 31, 20251.0Why is my blizzard made with chocolate ice cream again. Seriously. Like I know the difference between chocolate sauce and chocolate ice cream.
- MKM KOct 29, 20255.0Excellent and delicious. A+
- MPMelody PultzOct 14, 20255.0Fast and friendly service
- HMHaylee MorganSep 26, 20251.0Took my daughter tonight for her 13th birthday around 7:15 PM. We waited over 15 minutes for someone to even acknowledge us in the lobby to take our order. Then when our order was brought out by the skinny girl with brown hair, we had noticed that she hadn’t flipped the blizzard. She rolled her eyes and walked away. THEN we looked down at our blizzards and one of them, the one for the birthday girl, was basically straight liquid. The line was several people deep without anyone at the register to help them, so we couldn’t even have them re make it. We had to leave and go put her ice cream in the freezer at home so she can eat it. This isn’t our first poor experience at this DQ, but this time it pissed me off enough to leave a review. It’s the last time we will be in and we tend to get ice cream weekly- we will go to stevensville instead. Fix your staff , train them and teach them not to be rude to customers
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:00 PM Monday through Thursday, 10:30 AM to 10:00 PM on Friday and Saturday, and 10:30 AM to 9:30 PM on Sunday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pick-up.
Is Dairy Queen Grill & Chill family-friendly and equipped for young children?
Yes, the location is family-friendly and provides booster seats, high chairs, and welcomes children and families.
Does Dairy Queen Grill & Chill offer outdoor seating and free WiFi?
Yes, the restaurant has outdoor seating and offers free WiFi to customers.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can order food for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/40946/.
Are there restrooms available for customers at Dairy Queen Grill & Chill?
Yes, the location provides restroom facilities for customers.
What nearby restaurants can I visit in Saint Joseph before or after going to Dairy Queen Grill & Chill?
Nearby dining options include Qdoba Mexican Restaurant, Buffalo Wild Wings, Memories of India, Jet's Pizza, and St. Joe Buffalo Wild Wings. You might enjoy trying these places for a varied food experience.
Which nearby health and wellness places can I visit near Dairy Queen Grill & Chill?
Nearby health and wellness locations include Reflections Medical, Green Harbor Health Foods, Body Brain Balance (yoga and gym), Visantí Massage, and Hoffman Center for Chiropractic.
Are there convenient financial and service facilities close to Dairy Queen Grill & Chill in Saint Joseph?
Yes, nearby facilities include Flagstar Bank, Kelly Luna mortgage broker, Edward Jones financial services, AAA Insurance Agency, and Western Union money transfer services.