Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions and dirty surfaces in the restaurant.
Food Quality
While some customers enjoyed the ice cream and certain menu items, others complained about cold or incorrect food orders.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, particularly ice cream and blizzards.
ZZ
Z Zi
Oct 31, 2025
1.0
This place and the stevensville location have continously gone downhill ever since the Cellentani's sold around 2018. Service is horrible. Every surface is disgusting sticky and dirty even when they're slow with nothing better to do. I encourage every local and tourist alike who stumble on this review to go support a locally owned burger & ice cream shop like Dairy Korner or Neon Grill instead of a place like this where the owner of the franchise isn't even from here. Absolutely diabolical
TS
Teresa Simmons
Oct 31, 2025
1.0
Why is my blizzard made with chocolate ice cream again. Seriously. Like I know the difference between chocolate sauce and chocolate ice cream.
MK
M K
Oct 29, 2025
5.0
Excellent and delicious. A+
MP
Melody Pultz
Oct 14, 2025
5.0
Fast and friendly service
AA
Amy Allard
Oct 5, 2025
5.0
I needed a gender reveal ice cream cake done and they did a phenomenal job.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:00 PM Monday through Thursday, 10:30 AM to 10:00 PM on Friday and Saturday, and 10:30 AM to 9:30 PM on Sunday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pick-up.
Is Dairy Queen Grill & Chill family-friendly and equipped for young children?
Yes, the location is family-friendly and provides booster seats, high chairs, and welcomes children and families.
Does Dairy Queen Grill & Chill offer outdoor seating and free WiFi?
Yes, the restaurant has outdoor seating and offers free WiFi to customers.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can order food for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/40946/.
Are there restrooms available for customers at Dairy Queen Grill & Chill?
Yes, the location provides restroom facilities for customers.
What nearby restaurants can I visit in Saint Joseph before or after going to Dairy Queen Grill & Chill?
Nearby dining options include Qdoba Mexican Restaurant, Buffalo Wild Wings, Memories of India, Jet's Pizza, and St. Joe Buffalo Wild Wings. You might enjoy trying these places for a varied food experience.
Which nearby health and wellness places can I visit near Dairy Queen Grill & Chill?
Nearby health and wellness locations include Reflections Medical, Green Harbor Health Foods, Body Brain Balance (yoga and gym), Visantí Massage, and Hoffman Center for Chiropractic.
Are there convenient financial and service facilities close to Dairy Queen Grill & Chill in Saint Joseph?
Yes, nearby facilities include Flagstar Bank, Kelly Luna mortgage broker, Edward Jones financial services, AAA Insurance Agency, and Western Union money transfer services.