Wendy's

3.8
780 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1400 S Us 27, Saint Johns, MI
48879, United States

Hours

Reviews

3.8
780 reviews
5 stars
294
4 stars
224
3 stars
132
2 stars
41
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times to place orders and receive food.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, others noted issues with temperature, freshness, and portion sizes.

Staff Friendliness

Customer interactions with staff were mixed; some employees were praised for their friendliness, while others were described as rude or unprofessional.

Cleanliness

The cleanliness of the dining area and restrooms received criticism, with reports of dirty tables and unsanitary conditions.
  • MC
    Makala Charvat
    Oct 31, 2025
    5.0
    Aiden (I think) the one in the maids costume on Halloween is always a wonderful worker he always has a great attitude and is very polite when I come through
  • AA
    AssociationAdmirer
    Oct 23, 2025
    2.0
    This place is okay by drive-thru restaurant standards, but unless you absolutely must have drive-thru I recommend going elsewhere. Not that I've used their drive-thru; I always walked in. Often there's no one at the counter when I arrive and I have to wait just to order. The staff, while never rude in my experience, aren't exactly friendly either, and the last three times I visited I had to come back because they left out part of my order (kind of defeats the whole point of fast food, doesn't it). The food is pretty bland and unhealthy and comes in small portions, though of course that's all par for the course in a drive-thru outlet, and if you do go I recommend the saucy nugs, as they're relatively tasty. It also seems a bit pricey for what you get. I've given this place a lot of tries but at this point I'm not sure I would go again, so this seems the right time to leave a review.
  • SW
    Steve Williams
    Oct 10, 2025
    1.0
    Very disappointed in the service. The lady taking the order told her manager she wasn't taking orders and didn't like people. There was 5 people behind me and no one took my order and after waiting for so long I just left were arby was more then happy to wait on me go across the street you might get waited on
  • JH
    John Hutto
    Oct 9, 2025
    1.0
    The food was fine but it took 30 minutes to get a sandwich from the moment I walked in the door. That includes 15 minutes (!) from the time the order was placed. Inexcusable. I won't be returning.
  • LL
    Lisa
    Oct 8, 2025
    2.0
    They are so slow. Super ridiculous for fast food.

Frequently Asked Questions About Wendy's

Is St John #16 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.