Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially during busy times, with long wait times to place orders and receive food.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, others noted issues with temperature, freshness, and portion sizes.
Staff Friendliness
Customer interactions with staff were mixed; some employees were praised for their friendliness, while others were described as rude or unprofessional.
Cleanliness
The cleanliness of the dining area and restrooms received criticism, with reports of dirty tables and unsanitary conditions.
MC
Makala Charvat
Oct 31, 2025
5.0
Aiden (I think) the one in the maids costume on Halloween is always a wonderful worker he always has a great attitude and is very polite when I come through
AA
AssociationAdmirer
Oct 23, 2025
2.0
This place is okay by drive-thru restaurant standards, but unless you absolutely must have drive-thru I recommend going elsewhere. Not that I've used their drive-thru; I always walked in. Often there's no one at the counter when I arrive and I have to wait just to order. The staff, while never rude in my experience, aren't exactly friendly either, and the last three times I visited I had to come back because they left out part of my order (kind of defeats the whole point of fast food, doesn't it). The food is pretty bland and unhealthy and comes in small portions, though of course that's all par for the course in a drive-thru outlet, and if you do go I recommend the saucy nugs, as they're relatively tasty. It also seems a bit pricey for what you get. I've given this place a lot of tries but at this point I'm not sure I would go again, so this seems the right time to leave a review.
SW
Steve Williams
Oct 10, 2025
1.0
Very disappointed in the service. The lady taking the order told her manager she wasn't taking orders and didn't like people. There was 5 people behind me and no one took my order and after waiting for so long I just left were arby was more then happy to wait on me go across the street you might get waited on
JH
John Hutto
Oct 9, 2025
1.0
The food was fine but it took 30 minutes to get a sandwich from the moment I walked in the door. That includes 15 minutes (!) from the time the order was placed. Inexcusable. I won't be returning.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Johns, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Johns, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 224-4969.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does St John #16 Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Johns, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1400 S Us 27 in Saint Johns, MI currently open?
Yes! This Wendy's location is open and committed to serving you daily through dine-in, drive-thru, or delivery where available.
What are the operating hours for the Wendy's drive-thru in Saint Johns, MI?
The drive-thru is open Monday to Friday from 6:30 AM to 11:00 PM, and on weekends from 7:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Saint Johns, MI serves breakfast including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's Saint Johns online or via an app?
You can order through the Wendy's mobile app or online at https://order.wendys.com by selecting the Saint Johns location.
What payment methods are accepted at Wendy's in Saint Johns, MI?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 1400 S Us 27?
You can leave feedback via the Wendy's Contact page or Customer Satisfaction Survey, call the location directly at (989) 224-4969, or call 888-624-8140 for Customer Care.
Are there other fast food restaurants near Wendy's at 1400 S Us 27?
Yes, nearby you can find Big Boy, Arby's, Dairy Queen, and KFC for additional dining options.
Where can I find an ATM near Wendy's in Saint Johns for convenient cash withdrawal?
You can find ATMs at The Exchange Network, LibertyX Bitcoin ATM, and Fifth Third Bank close to Wendy's.
Are there any pharmacies or healthcare centers near Wendy's at 1400 S Us 27?
Yes, Walgreens pharmacy and Fresenius Kidney Care clinic are nearby for your health and pharmacy needs.
What options are available for parking or drive-thru service at Wendy's in Saint Johns?
This Wendy's offers a drive-thru open daily with extended hours, and casual attire is accepted for dine-in visits.