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McDonald's

3.6
(1025 reviews)

Business Details

920 S US Highway 27, Saint Johns, MI
48879, United States
(989) 224-3325
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
920 S US Highway 27, Saint Johns, MI
48879, United States

Hours

Reviews

3.6
1,025 reviews
5 stars
364
4 stars
257
3 stars
191
2 stars
72
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some praising the fries and chicken sandwiches, while others complained about cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including unsanitary conditions.

Staff Attitude

While some employees received praise for their friendliness, others were criticized for poor attitudes and lack of professionalism.
  • HH
    Hannah
    Jan 30, 2026
    5.0
    Good service
  • BB
    Boppie
    Jan 16, 2026
    3.0
    Well, does ANYONE actually request "no syrup" with their hotcakes? The amount of times that they don't give me syrup with the hotcakes and sausage breakfast is depressing. Come on... Update: management had me fill out a concern at a link they sent. I never heard back, not surprised.
  • AB
    Angela Bryant
    Jan 13, 2026
    5.0
    Clean, quick service
  • BB
    Bîgfóòt
    Dec 31, 2025
    2.0
    This McDonald's has rapidly declined in the last year or so. Their customer service is HORRIBLE. The kids they hire now days can even great you with a kind hello, they virtually never say thank you and even say nothing at all when handing you your food, literally just walk away or let the window shut. We were there yesterday and the young lady in the drive through acted as if we were interfering with her chatting or something. We I asked for the manger to complain she stood behind him smirking the whole time. I even pointed it out to the manager who wouldnt even turn to look at her. He obviously didnt care and also acted as if we were only stopping the process. We canceled our order and left. It's sad, I grew up in this town and have been going here for years. That's definitely going to change. And to add to it, the manager looked like he just woke up. His uniform was a messed up, unshaven, wearing a red and white stocking cap. Seriously, take some pride in the way you look and act. Your in customer service not working in a garage!
  • AR
    Angie Roll
    Nov 23, 2025
    1.0
    I am disappointed in this place it's only gotten worse and worse through the years! They mess orders and food is cold get it together don't recommend and won't be going there again

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 920 S US Highway 27, Saint Johns?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:45 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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