Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables, sticky floors, and unsanitary restrooms.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with some mentioning food safety concerns.
Management Issues
Reviews indicated a lack of effective management, with staff appearing untrained and overwhelmed.
Customer Experience
Overall customer experiences were negative, with many stating they would not return due to the combination of poor service and food quality.
SD
Steven davis
Nov 13, 2025
1.0
Worst Wendy’s around. Ignorant and rude staff that can’t get a simple order right. I’ve been saying this for a while now but they really need to close this Wendy’s for the sake of the community
JG
John Grace
Nov 3, 2025
2.0
Got the wrong order. When they tried to correct the order it was still wrong. Cold food. Don't go to 13 and Harper Wendy's
SS
Scott Suminski
Oct 17, 2025
1.0
Horrible Wendy's!
Walk in, workers just wandering around aimlessly. When the worker does come to the counter, mumbles the entire time and I could not understand a word he said.
Ordered my Son of Baconator PLAIN, so he literally deletes everything on the burger, another person comes over and asks what I wanted in my burger, I literally had to EXPLAIN A PLAIN BURGER AS BUN, BURGER, CHEESE, BACON...BLANK STARES FROM BOTH WORKERS! The second worker stares at the screen and surprised says...OH I THINK HE JUST WANTS WHATS ON THE PLAIN BUTTON!
Proceed to order the tangerine lemonade that they had a huge poster of next to the counter...BLANK STARE from the worker again, he had to go ask the woman worker that helped find the PLAIN button what that was, she ASKS ME WHERE I SAW IT? Had to point to the poster and they stand confused once again and the woman walks off, comes back and angrily hits the button.
Nearly 20 minutes for a 3 item order, fries cold, drink was a ton of, I can hope was tangerine syrup, tasted like pure sugar and ice.
Signs on door stating NO PUBLIC RESTROOMS AND NO BUS RIDERS CAN WAIT FOR BUS...I used the restroom, toilet was full if tissue, and someone just went on top of it and throws more tissue on top of their business. Floor was drenched in urine and wet toilet tissue.
Dined in and random homeless looking woman walks in, begins screaming profanities to whoever she was on her phone with. Entire time I am trying to eat, she screams and no one behind the counter cares.
Food and wrappers all over the floor and tables were filthy.
Now I understand why this location has few parked cars and only a drive thru line of at best 3 cars ever when I drive by.
Food was tasteless other than the tri-color, sugar syrup, hopefully lemonade, and half a cup of ice which literally made me sick after I left.
I will never return to this location, but I recommend the HEALTH DEPARTMENT VISIT REGULARLY FROM NOW ON!!!
Manager of this location should be fired for incompetence!
JS
Jeeb Sneeb
Oct 7, 2025
2.0
It’s kind of like hitting the mystery box in CoD zombies, you never know what you’re going to get…. everytime I order the same thing, baconator meal. like 60% of the time I get some variation of a bacon burger, like it’s close… other times I get something entirely different. Today it was some kind of triple burger (crazy) with like tomatoes and onions and lettuce on it lol. Just not even in the ballpark and I think i had to say it twice too. 3 stars because the surprise can be fun. But taking away an additional star making it 2 because a triple burger shouldn’t even be on the menu, just big and greedy, nobody needs that.
DZ
Denise Zinger
Sep 13, 2025
1.0
I didn’t go. My husband went through the drive thru. He ordered the food for me. I barely go there cause I really don’t eat fast food at all. I can’t even remember the last time I eat fast food. I ordered an original chicken fried sandwich. That was always so good a nice thick Chicken breast sandwich it was a real chicken breast. It comes with lettuce, tomato and mayonnaise and pickles. I forgot about the pickles. I just took them off myself. The first bite I took I was on no this isn’t the same thing. They changed the chicken. It sure it’s a real chicken breast anymore. I don’t even know how to explain it because I don’t eat anything like that, but it was mushy chicken patty that wasn’t even a patty. I couldn’t even eat it. I took another bite and spit it out.Don’t bother ordering it. I fries that they put salt on my husband specifically asked no salt on them. They put salt on them to make up for it they gave him a baby little kitty fry with no salt. Both of them tasted like they had salt on them. I don’t use salt at all.
It wasn’t the young man in the drive-through fault he was very busy it was early Friday evening it was expected to be busy. My husband waited 35 minutes for our food in line in the drive through. The food was cold and the fries were hard and dried out. I’ll never go back there. $13 and change. Don’t waste your money
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Clair Shores, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Clair Shores, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (586) 294-7611.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 31159 Harper Avenue St Cl Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Clair Shores, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 31159 Harper Avenue, Saint Clair Shores?
The drive-thru at this Wendy's location is open daily from 6:00 AM until 1:00 AM.
Is Wendy's at 31159 Harper Avenue currently open?
Yes, this Wendy's location is open and committed to serving quality food every single day through dine-in, drive-thru, or delivery where available.
Does this Wendy's offer breakfast and what meals are served?
Yes, this Wendy's location serves breakfast, lunch, and dinner. Breakfast includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Harper Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can customers place an order online or via app for this Wendy's location?
Orders can be placed through the Wendy's mobile app or their website at https://order.wendys.com.
Is there a delivery service available for Wendy's in Saint Clair Shores?
Yes, delivery is available depending on your location. You can check availability by entering your address on the Wendy's app or order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's menu website and app, including details that update as you customize your order. Information is also posted in-store.
What nearby places can I visit before or after dining at Wendy's on Harper Avenue?
Nearby places include Hebrew Memorial Park for a peaceful visit, Shores Car Care for automotive service, and Retro Fitness if you want to workout before or after your meal.
Are there nearby transit or convenience locations to help me find this Wendy's or get essentials?
Yes, Citizens Bank, Bitstop Bitcoin ATM, and multiple gas stations like Kroger Fuel Center and BP are nearby, making it convenient for banking, fueling, or quick stops when visiting Wendy's.
What other restaurants or entertainment options are close to Wendy's on Harper Avenue?
Nearby dining includes another Wendy's and Subway for fast food. Entertainment options like Shore Lanes Bowling and Topshelf Bowling and Trophy provide fun activities nearby, perfect for before or after your meal.