Taco Bell

3.6
1172 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 28501 Harper Ave. in Saint Clair Shores. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
28501 Harper Ave., Saint Clair Shores, MI
48081, United States

Hours

Reviews

3.6
1,172 reviews
5 stars
488
4 stars
239
3 stars
131
2 stars
59
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often dismissive towards customers.

Speed of Service

Many customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Cleanliness and Maintenance

While some customers noted the establishment was clean, others reported unsanitary conditions and malfunctioning equipment, such as drink machines.

Staffing Issues

Several reviews pointed out that the location appears to be understaffed, contributing to the slow service and overall poor customer experience.
  • JO
    Jackie Oliveri
    Nov 24, 2025
    3.0
    Normally is a decent quick stop. I work with people and a simple thank you or you’re welcome can go along way. Drove thru cashier was miserable at best . If you can’t handle a fast paced job while being friendly then move on.
  • AB
    Anna Benitez
    Nov 12, 2025
    1.0
    Badly made food, didnt give me a receipt
  • AG
    Alyx Grace
    Nov 6, 2025
    1.0
    shitty ai robot at the drive thru took my order, then removed the entire order and tried to upsell me a drink when i already ordered one. tried to start over but wouldn’t let me speak. will never return to this location, the location on gratiot in roseville has human employees
  • TD
    Tyler DeFer
    Oct 26, 2025
    1.0
    Slow, forced to place an order at the kiosk and then no one comes to take your money when paying cash and they skip over the order and wonder who you are as if you didn’t just place your order and stand around for 10 minutes waiting on them.
  • DD
    Danielle Delta
    Oct 23, 2025
    1.0
    Why is this the slowest Taco Bell of all time. What happened!?

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 28501 Harper Ave, Saint Clair Shores?

Taco Bell at 28501 Harper Ave is open every day from 7:00 AM to 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Saint Clair Shores Taco Bell has drive-through service available during its operating hours.