McDonald's

3.6
539 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 N Saginaw St, Saint Charles, MI
48655, United States

Hours

Reviews

3.6
539 reviews
5 stars
204
4 stars
114
3 stars
96
2 stars
46
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over having to return for corrections.

Food Quality

Inconsistent food quality, with reports of cold or improperly prepared items, though some customers noted fresh and hot food on occasion.

Wait Times

Long wait times reported at both the drive-thru and in-store, with some customers feeling that service was not up to fast food standards.

Cleanliness

Concerns about cleanliness in the restaurant and restrooms, with some customers noting unsanitary conditions.
  • ZD
    Zack Diddy
    Oct 15, 2025
    5.0
    They have been so nice to me and my family
  • RB
    Ryan Bailey
    Sep 8, 2025
    5.0
    This visit was very very what you would expect. It’s McDonald’s. The food is never great and it’s usually not terrible. You always regret it after you eat it but you keep coming back because it’s convenient and sometimes the only option. Other than it being a little more expensive just like everything nowadays I have no complaints. Reluctantly, I’ll be back probably again this week.
  • TH
    Tristan Hanson
    Jul 20, 2025
    2.0
    Had to pull off to wait for our food after pre ordering We didn't order a whole lot. Bite into something hard in a chicken nugget. Doing something like that makes you want to vomit, not knowing what I was eating. Went again today. Waited 5-6 mins before someone said I'll be right with you, then 2 more mins before they came to take my order. 8 mins before I could order. Not fast food, But whenever is convenient for the worker food
  • EF
    Ethan Finley
    Jun 10, 2025
    5.0
    Did not answer my call
  • CB
    Claud Beck
    Jun 9, 2025
    1.0
    Just get rid of ice cream already. Your ridiculous machines are down more than they are working. Hate this company. Gave it 3 weeks tried again and down again. Or still who knows.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Saint Charles, MI?

McDonald's in Saint Charles operates from 4:30 AM to 10:30 PM Monday through Friday, 4:00 AM to 10:30 PM on weekends, with slightly later start times for delivery on Sundays.

Does this McDonald's location offer drive-thru service?

Yes, the Saint Charles McDonald's offers a drive-thru service open daily from early morning until 10:30 PM, allowing for convenient food pickup without leaving your vehicle.