Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,030 reviews
5 stars
356
4 stars
228
3 stars
154
2 stars
94
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, burnt, or poorly prepared food, with some customers experiencing food safety concerns.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, including disrespectful interactions and lack of customer care.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
A few customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain food items.
- JLJennifer LoweNov 6, 20251.0Don't ask for fries with no salt cuz they will give you over fried dark brown greasy fries 🤮
- MRMarkee RousseOct 31, 20253.0I had to go back and get my kids toys they forgot in my 2 - kids meals. Two different occasions
- DEDoreen EgererOct 3, 20253.0Went through drive through cashier never looked at me or spoke a word. I only ordered a single burger which was messy but good. No napkin in bag.
- CCChiefWhitetailSep 23, 20253.0Wouldn't make coffee in the afternoon. They have before but this time said only make it in the morning.
- MMMandi MSep 18, 20253.0Fries were cold but loved the fact that they put each meal in its own bag. So much easier handing it out in the car !
Frequently Asked Questions About Wendy's
Is Bay Road #1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saginaw, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saginaw, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 792-3252.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bay Road #1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Saginaw, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's at 4305 Bay Road, Saginaw, MI?
Wendy's at 4305 Bay Road is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has drive-thru service available daily from 6:00 AM to midnight.
What meals are served at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at the Wendy's on Bay Road #1 in Saginaw?
Yes, this location serves breakfast with options such as combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (989) 792-3252 or reach out to Wendy's Customer Care team via their Contact page or Customer Satisfaction Survey online.
Are there any nearby restaurants where I can dine before or after visiting Wendy's?
Yes, nearby restaurants include Chili's Grill & Bar, It's Just Wings, Charleys Cheesesteaks, and Cottage Inn Pizza, offering a variety of dining options in the area.
What nearby services and shops can I visit when I come to this Wendy's location?
Nearby you can find The Connexion Church, Floor Trader of Saginaw (carpet store), Catherines (women’s clothing), Red Wing Shoes, The UPS Store 4979, Supercuts salon, and Wild Bill's Tobacco shop among others.
Are there any nearby automotive or repair services close to Wendy's at 4305 Bay Road?
Yes, nearby automotive services include Serra Toyota Saginaw Quick Lube, Draper Auto, and Wilson Ford Lincoln dealerships and repair centers.