Brand Certified
Wendy's
3.4(1018 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
4305 Bay Road, Saginaw, MI
48603, United States
Certified by Wendy's • Mar 01, 2026
(989) 792-3252
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/saginaw/4305-bay-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
1,018 reviews
5 stars
351
4 stars
222
3 stars
153
2 stars
93
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness from staff and long wait times, particularly in the drive-thru.
Food Quality
There were mixed reviews on food quality, with some praising fresh and tasty items while others complained about cold, old, or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, restrooms, and overall restaurant conditions.
Staff Attitude
Several customers noted a lack of professionalism and friendliness among staff, with some describing rude interactions.
Inconsistency
Many customers experienced inconsistency in service and food quality, leading to frustration and disappointment.
- SSSummer Sandra5 days ago3.0I can see why Wendy's is closing most of their restaurants. Food is cold. I asked for unsweetened tea they gave me sweet tea. I asked for a large french fries, they didn't give me any. Hamburgers are always cold never heat the buns. See ya later Wendy's!!!!
- SCShawn CurtisFeb 21, 20261.030 minute drive through.
- JAJeffrey AustinFeb 1, 20261.0Fast food isn't fast here. Cooperate must not be on them for their times. Customer service= silence and a hand out the window.
- O† - qt oreoJan 30, 20263.0Service was nice. Burger was amazing. Potato on the other hand. Not what i was expecting. Definitely sat around for a bit. Hard to the touch. Rarely radiating heat off of it. No butter in it. overall 3.5/5 not the best. Could keep it heated.
- TRTerry RichardJan 28, 20261.0To many workers standing around talking instead of waiting on customers
Frequently Asked Questions About Wendy's
Is Bay Road #1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website