Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, including cold, incorrect, or expired items.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty dining areas and equipment.
Staffing Problems
Several reviews pointed to understaffing and lack of training as contributing factors to poor service and food preparation.
MM
Miyia Miyiahhh
5 days ago
1.0
workers are unprofessional no manners the lady at the drive through forgot my drink I stated with my meal cause she misheard my order in thought she handed me sandwiches so I went back around just to get the drink that I said I was already missing the first time in she had a smart remark to say after she shut the window. Sure there could be a better candidate for the job cause she don’t like hers !
JT
Judy Tolley
Dec 22, 2025
1.0
Ordered a number 1, which is a BURGER. Waited in drive thru 20 minutes. Got home had a dried out chicken sandwich. Good job Wendys!!!
TK
Tyler Kuch
Dec 18, 2025
1.0
Terrible, the bread was as hard as a rock. No toppings on any of my sandwiches
MB
melody blair
Dec 1, 2025
3.0
Tried ordering a Jr bacon cheeseburger biggie bag. They were out of mayo and ranch and BBQ sauce. Changed my order to a baked potato and a chili. They were out of potatoes. Got the chili anyways, didn't get a spoon or crackers. Not a great experience.
SC
Sarah Carney
Nov 26, 2025
1.0
Pleaced my order ahead of time on the app, even though theu make it right away and it was gonna sit. Went to go get it, they dont have frosties, or chilli. So theres 3 things i didnt get. Never got one of my 3 drinks, the cinnabun thing was old and hard as a rock. We got weird lids formour cups "because we dont have regular lids" and no straws. It seems like this store needs a major face lift and new management. This is a common problem, this store always has long waits and now i understand why!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 4525 State St, Saginaw, MI?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online via the Wendy's app or website at order.wendys.com for delivery or drive-thru pickup.
How can I contact this Wendy's location with questions or feedback?
You can call (989) 799-2420 directly or reach Customer Care through live chat or at 888-624-8140. Feedback forms are also available on their website.
Is this Wendy's location currently open?
Yes, the Wendy's at 4525 State St, Saginaw, MI is open and committed to serving quality food every day.
What nearby places can I visit close to Wendy's at 4525 State St?
Nearby places include the Sunoco Gas Station, BP, Kumon tutoring center, and Planet Fitness gym, which you might visit before or after dining at Wendy's.
Are there any nearby gas stations close to Wendy's for convenient refueling?
Yes, Sunoco Gas Station, BP, and bp America with convenience store and car wash are nearby for quick refueling during your visit.
Is there a pharmacy near Wendy's if I need to stop for medicine or supplies?
Yes, Rite Aid pharmacy and drugstore is located nearby for your convenience.
Can I find fitness centers around Wendy's to combine a workout with a meal?
Yes, Planet Fitness - Saginaw, MI gym is nearby, making it easy to grab a meal before or after exercising.