Wendy's

3.3
1299 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4525 State St, Saginaw, MI
48603, United States

Hours

Reviews

3.3
1,299 reviews
5 stars
406
4 stars
269
3 stars
198
2 stars
115
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold, incorrect, or expired items.

Cleanliness

Customers frequently mentioned unsanitary conditions in the restaurant, including dirty dining areas and equipment.

Staffing Problems

Several reviews pointed to understaffing and lack of training as contributing factors to poor service and food preparation.
  • MM
    Miyia Miyiahhh
    5 days ago
    1.0
    workers are unprofessional no manners the lady at the drive through forgot my drink I stated with my meal cause she misheard my order in thought she handed me sandwiches so I went back around just to get the drink that I said I was already missing the first time in she had a smart remark to say after she shut the window. Sure there could be a better candidate for the job cause she don’t like hers !
  • JT
    Judy Tolley
    Dec 22, 2025
    1.0
    Ordered a number 1, which is a BURGER. Waited in drive thru 20 minutes. Got home had a dried out chicken sandwich. Good job Wendys!!!
  • TK
    Tyler Kuch
    Dec 18, 2025
    1.0
    Terrible, the bread was as hard as a rock. No toppings on any of my sandwiches
  • MB
    melody blair
    Dec 1, 2025
    3.0
    Tried ordering a Jr bacon cheeseburger biggie bag. They were out of mayo and ranch and BBQ sauce. Changed my order to a baked potato and a chili. They were out of potatoes. Got the chili anyways, didn't get a spoon or crackers. Not a great experience.
  • SC
    Sarah Carney
    Nov 26, 2025
    1.0
    Pleaced my order ahead of time on the app, even though theu make it right away and it was gonna sit. Went to go get it, they dont have frosties, or chilli. So theres 3 things i didnt get. Never got one of my 3 drinks, the cinnabun thing was old and hard as a rock. We got weird lids formour cups "because we dont have regular lids" and no straws. It seems like this store needs a major face lift and new management. This is a common problem, this store always has long waits and now i understand why!

Frequently Asked Questions About Wendy's

Is State St.#5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 4525 State St, Saginaw, MI?

The drive-thru is open daily from 6:00 AM to 1:00 AM.