Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,294 reviews
5 stars
407
4 stars
269
3 stars
196
2 stars
115
1 star
307
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving moldy or cold food, with some stating that their orders were incorrect or incomplete.
Service Speed
Many reviews highlighted extremely slow service, with customers often waiting long periods to place orders or receive their food.
Customer Service
A significant number of reviews mentioned rude or unprofessional staff, with complaints about disrespectful interactions and poor handling of issues.
Cleanliness
Customers frequently noted that the restaurant was dirty, with trash in the lobby and outside, contributing to a negative dining experience.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
- CYcharles youngNov 11, 20255.0Awesome staff and foods always accurate
- KRkiarah RoseOct 31, 20251.0Sticky, bug ridden, and every time I’ve gone there the whole staff seems like it’s their first day on earth. The drive thru only takes one order at a time. Meaning they will not take the next order until they’ve made the food for the first order.
- SFS FOct 30, 20251.0Obvious staffing issues at this location, placed a mobile order, and was in the lobby for a half hour trying to pick it up. Our order was the only one on the screen, so it wasn't like there was a string of door dash orders waiting to be picked up. Once I was inside I was informed that they were out of 3 items I ordered on mobile, but only after I check the receipt and order for all items, we're they just going to hope I didn't notice? I was also missing one of my burgers, as it was given to another guest, but the counter worker insisted it was made; and it was, just wasn't placed in my order. Instead of remaking the burger, she spent 5 minutes digging through my order with dirty hands to try and find it. In the meantime the rest of the food was getting cold and the frosty was melting. 3 other people came in to the lobby to try and order during this time, and waiting 15 min before they were even acknowledged. Floor by the pop machine was greasy and slippery, and I almost slipped and fell on the wet floor trying to leave the lobby once I finally had my cold food. Either more staff or better training is desperately needed here.
- ABAnna BananaOct 21, 20252.0Moldy food. Gave me apples that expired five days ago and have blue and green mold all over them. Obviously not something I’ll use from the kids meal 🤣 Machine is usually down at this location.
- NVNaomi VollmerOct 16, 20251.0Worst restaurant ever. It has been a long time since I have been there and I remember why now. The workers are not friendly at all. The food is never made correctly fries are cold. I asked for no ketchup and got home with my food and there was ketchup. What if someone was allergic to it and that was all that was on there 🤔.
Frequently Asked Questions About Wendy's
Is State St.#5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saginaw, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saginaw, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 799-2420.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does State St.#5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Saginaw, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 4525 State St, Saginaw, MI?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online via the Wendy's app or website at order.wendys.com for delivery or drive-thru pickup.
How can I contact this Wendy's location with questions or feedback?
You can call (989) 799-2420 directly or reach Customer Care through live chat or at 888-624-8140. Feedback forms are also available on their website.
Is this Wendy's location currently open?
Yes, the Wendy's at 4525 State St, Saginaw, MI is open and committed to serving quality food every day.
What nearby places can I visit close to Wendy's at 4525 State St?
Nearby places include the Sunoco Gas Station, BP, Kumon tutoring center, and Planet Fitness gym, which you might visit before or after dining at Wendy's.
Are there any nearby gas stations close to Wendy's for convenient refueling?
Yes, Sunoco Gas Station, BP, and bp America with convenience store and car wash are nearby for quick refueling during your visit.
Is there a pharmacy near Wendy's if I need to stop for medicine or supplies?
Yes, Rite Aid pharmacy and drugstore is located nearby for your convenience.
Can I find fitness centers around Wendy's to combine a workout with a meal?
Yes, Planet Fitness - Saginaw, MI gym is nearby, making it easy to grab a meal before or after exercising.