Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with cold, incorrect, or poorly prepared food, including complaints about missing items and unsatisfactory meal quality.
Staff Professionalism
Numerous customers noted unprofessional behavior from staff, including rudeness, foul language, and lack of proper training.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions and a need for better maintenance.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
MM
Mrs Moore
1 day ago
2.0
We went and got a Frosty and our first one they handed us and told us we had to wait a few minutes for it to boot back up or it was going to be runny we waited 5 minutes just to get a thawed out frosty
JM
Jesse Marie
Feb 18, 2026
1.0
I'm not sure who own this Wendy's but where is the rebranding? Any updates? Why is the drive through ALWAYS slow? State St. had updates done but this is one has really gone downhill.
NF
Noah Furlo
Feb 17, 2026
1.0
I’ve never gotten warm food here. I just got done waiting for my food because they were “waiting on the cheese sauce to be done” as I open the burger the cheese sauce is chunky and cold the burger is hardly warm at all and the chicken nuggets I got were cold to the touch. This shop needs to do better or close up cause it’s always been the worst one to go too.
JB
Jim Bo
Feb 11, 2026
2.0
Some of staff using foul language that can be heard throughout the place. Not a quiet place, arguing and trash talking between workers,
MM
mari
Jan 23, 2026
1.0
the fries were pretty good but if they gave me the right sandwich then this is the worst big bacon classic ive ever had? one half piece of bacon for a whole large sandwich and a single slice of the butt of a tomato like can we please be serious? not to mention i waited oven ten minutes for my single meal when they weren’t even busy like i feel like if ur going to be slow, u should be making actual edible sandwiches? yeah i will be eating at the other location from now on.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 4525 State St, Saginaw, MI?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online via the Wendy's app or website at order.wendys.com for delivery or drive-thru pickup.
How can I contact this Wendy's location with questions or feedback?
You can call (989) 799-2420 directly or reach Customer Care through live chat or at 888-624-8140. Feedback forms are also available on their website.
Is this Wendy's location currently open?
Yes, the Wendy's at 4525 State St, Saginaw, MI is open and committed to serving quality food every day.
What nearby places can I visit close to Wendy's at 4525 State St?
Nearby places include the Sunoco Gas Station, BP, Kumon tutoring center, and Planet Fitness gym, which you might visit before or after dining at Wendy's.
Are there any nearby gas stations close to Wendy's for convenient refueling?
Yes, Sunoco Gas Station, BP, and bp America with convenience store and car wash are nearby for quick refueling during your visit.
Is there a pharmacy near Wendy's if I need to stop for medicine or supplies?
Yes, Rite Aid pharmacy and drugstore is located nearby for your convenience.
Can I find fitness centers around Wendy's to combine a workout with a meal?
Yes, Planet Fitness - Saginaw, MI gym is nearby, making it easy to grab a meal before or after exercising.
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