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Wendy's

3.3
(1312 reviews)

Business Details

4525 State St, Saginaw, MI
48603, United States
(989) 799-2420

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4525 State St, Saginaw, MI
48603, United States

Hours

Reviews

3.3
1,312 reviews
5 stars
408
4 stars
269
3 stars
200
2 stars
119
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with cold, incorrect, or poorly prepared food, including complaints about missing items and unsatisfactory meal quality.

Staff Professionalism

Numerous customers noted unprofessional behavior from staff, including rudeness, foul language, and lack of proper training.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions and a need for better maintenance.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • MM
    Mrs Moore
    1 day ago
    2.0
    We went and got a Frosty and our first one they handed us and told us we had to wait a few minutes for it to boot back up or it was going to be runny we waited 5 minutes just to get a thawed out frosty
  • JM
    Jesse Marie
    Feb 18, 2026
    1.0
    I'm not sure who own this Wendy's but where is the rebranding? Any updates? Why is the drive through ALWAYS slow? State St. had updates done but this is one has really gone downhill.
  • NF
    Noah Furlo
    Feb 17, 2026
    1.0
    I’ve never gotten warm food here. I just got done waiting for my food because they were “waiting on the cheese sauce to be done” as I open the burger the cheese sauce is chunky and cold the burger is hardly warm at all and the chicken nuggets I got were cold to the touch. This shop needs to do better or close up cause it’s always been the worst one to go too.
  • JB
    Jim Bo
    Feb 11, 2026
    2.0
    Some of staff using foul language that can be heard throughout the place. Not a quiet place, arguing and trash talking between workers,
  • MM
    mari
    Jan 23, 2026
    1.0
    the fries were pretty good but if they gave me the right sandwich then this is the worst big bacon classic ive ever had? one half piece of bacon for a whole large sandwich and a single slice of the butt of a tomato like can we please be serious? not to mention i waited oven ten minutes for my single meal when they weren’t even busy like i feel like if ur going to be slow, u should be making actual edible sandwiches? yeah i will be eating at the other location from now on.

Frequently Asked Questions About Wendy's

Is State St.#5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 4525 State St, Saginaw, MI?

The drive-thru is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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