Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality were mixed, with some praising friendly and helpful staff, while others reported slow service and order mistakes.
Food Quality
Food quality varied significantly; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a need for better attention to detail.
DL
Dr.badtuch lopez
Dec 13, 2025
1.0
Ive only had one nice drive through employee... I dont remember one time when they gave me the sauce for my kids nuggets.. and when I do get sauce, its random kinds I didnt ask for. I double checked and asked at the window if they had the right kind. He assured me it was in the bad. I drove off and went to get it and it was wrong again...
EE
Edward
Nov 13, 2025
1.0
Went here for lunch. They take one order and fill that order. Then take another order and fill that order. Not enough time at lunch to deal with their crap. Everything about this place sucks.
SC
Sarah Charles
Nov 1, 2025
5.0
I always get great service from this store. My food is always hot and the way I want it
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Gratiot Rd. in Saginaw, MI?
The drive-thru at this Wendy's location is open daily from 6:00 AM until midnight.
Is Wendy's on Gratiot Rd. currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does Wendy's on Gratiot Rd. offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Gratiot Rd.?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast and what meals are available?
Yes, breakfast is served here along with lunch and dinner.
How can I provide feedback or contact the Wendy's on Gratiot Rd.?
You can contact the Customer Care team via live chat or phone at 888-624-8140, visit the Contact page on Wendy's website, or call the location directly at (989) 781-1183.
Where can I find the menu and pricing information for Wendy's on Gratiot Rd.?
Menu and pricing details can be viewed at order.wendys.com or through the Wendy's mobile app by selecting this location.
Which other fast food restaurants are located near Wendy's on Gratiot Rd.?
Nearby fast food options include Burger King, Taco Bell, McDonald's, Subway, and Little Caesars Pizza, making it convenient for customers exploring dining choices in the area.
Are there any nearby coffee shops or cafes near Wendy's on Gratiot Rd.?
Yes, Starbucks is located nearby and is a great spot to grab coffee or a snack before or after your visit to Wendy's.
What nearby services can customers use when visiting Wendy’s on Gratiot Rd.?
Customers can access services like Tuffy Auto Center and Tuffy Tire and Auto Service Center for automotive needs, or enjoy relaxation at Healthy Benefits Massage and Shear Pleasure Cutting Center, all close to Wendy's.