Wendy's

3.9
485 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7945 Gratiot Rd., Saginaw, MI
48609, United States

Hours

Reviews

3.9
485 reviews
5 stars
221
4 stars
113
3 stars
78
2 stars
27
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to slow and unresponsive.

Food Consistency

While many praised the food for being hot and fresh, there were numerous complaints about incorrect orders and food quality issues.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Staff Performance

Some employees received commendations for their politeness and helpfulness, while others were noted for being unfriendly or unprofessional.

Drive-Thru Efficiency

The drive-thru service was often described as slow, with some customers experiencing long wait times.
  • EE
    Edward
    Nov 13, 2025
    1.0
    Went here for lunch. They take one order and fill that order. Then take another order and fill that order. Not enough time at lunch to deal with their crap. Everything about this place sucks.
  • SC
    Sarah Charles
    Nov 1, 2025
    5.0
    I always get great service from this store. My food is always hot and the way I want it
  • SC
    Susan Carroll
    Jul 26, 2025
    5.0
    Excellent meals
  • DG
    Dominic Goergen
    Jun 20, 2025
    2.0
    It was Wendy's. We had breakfast. Dinning room was modern and clean. We waited several minutes to be acknowledge even though we were the only two people in there. Manager hadn't even put in the till yet. Food was what you've come to expect. Very nice selection of drinks.
  • GS
    Gibson Southworth
    Jun 18, 2025
    1.0
    i got there at 9:15 at the drive thru. got out 9:30 got my order wrong after i told them 3 times "i want a 6 peice french toast combo and a biscuit" it is NOT that hard to understand i got a biscuit, a 4 piece french toast. NO syrup and no side.

Frequently Asked Questions About Wendy's

Is Gratiot Rd.#7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.