Wendy's

3.9
487 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7945 Gratiot Rd., Saginaw, MI
48609, United States

Hours

Reviews

3.9
487 reviews
5 stars
222
4 stars
113
3 stars
78
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and helpful staff, while others reported slow service and order mistakes.

Food Quality

Food quality varied significantly; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a need for better attention to detail.
  • DL
    Dr.badtuch lopez
    Dec 13, 2025
    1.0
    Ive only had one nice drive through employee... I dont remember one time when they gave me the sauce for my kids nuggets.. and when I do get sauce, its random kinds I didnt ask for. I double checked and asked at the window if they had the right kind. He assured me it was in the bad. I drove off and went to get it and it was wrong again...
  • EE
    Edward
    Nov 13, 2025
    1.0
    Went here for lunch. They take one order and fill that order. Then take another order and fill that order. Not enough time at lunch to deal with their crap. Everything about this place sucks.
  • SC
    Sarah Charles
    Nov 1, 2025
    5.0
    I always get great service from this store. My food is always hot and the way I want it
  • SC
    Susan Carroll
    Jul 26, 2025
    5.0
    Excellent meals

Frequently Asked Questions About Wendy's

Is Gratiot Rd.#7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Gratiot Rd. in Saginaw, MI?

The drive-thru at this Wendy's location is open daily from 6:00 AM until midnight.