Tropical Smoothie Cafe

4.2
512 reviews
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Business Details

5815 Bay Road, Saginaw, MI
48604, United States
(989) 249-0499
https://locations.tropicalsmoothiecafe.com/mi/saginaw/5815-bay-road
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5815 Bay Road, Saginaw, MI
48604, United States

Hours

Reviews

4.2
512 reviews
5 stars
308
4 stars
104
3 stars
29
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Food Quality

Food quality is inconsistent; some customers enjoy their meals while others report missing ingredients or poorly prepared items.

Smoothie Consistency

Smoothies are often described as delicious, but there are complaints about inconsistency in taste and texture.

Cleanliness

Several reviews mention cleanliness issues, particularly in the kitchen and food preparation areas.

Pricing

Customers frequently comment that prices are higher than at other locations, leading to dissatisfaction.
  • TT
    Teresa
    4 days ago
    1.0
    Purchased a pick up order at the Bay Rd. Location. Ordered a Chicken Caesar wrap which I always have ordered in the past. It obviously has shrunk in size and it was so hot that everything inside was a mess and the lettuce was practically disintegrated. I had to let it cool down before I could take a bite. It also was not cut in half like it is supposed to be. This is not the way this wrap is supposed to look like. I paid $17.00 for this combo mess. I am done with this place!
  • DL
    Dariia Labets
    Dec 27, 2025
    5.0
    McKenna R took our order, and we asked for a regular and vegetarian wrap. They were delicious, and she personally made sure that they were separated. She even told us that she used different knives for cutting!! Great food and even better service!
  • MM
    Monkey
    Sep 18, 2025
    2.0
    I usually go to the one on State Street but this was on my way home but I am disappointed to say this will be my last time going to this one. My bowl was made lazily and half of it was missing. I was very disappointed as the bowls I have got from State Street were filled fuller and were neatly topped.
  • MT
    Mason Taylor
    Sep 12, 2025
    4.0
    Smoothies are always a great healthy treat
  • SS
    Steven Shaw
    Sep 4, 2025
    4.0
    Not a bad place to get an awesome smoothie. The staff was a little antisocial. I ordered online for a pick up order, they had trouble finding it even though I paid for it. They ended up finding it and then made it. I had arrived early just in case of any problems. There wasn't a restroom that I know of. The prices for the smoothie were a little pricey. $7.99 for 24oz cup.
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours at Tropical Smoothie Cafe?

Dining hours are Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.