Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers generally enjoyed the food, particularly the fries and burgers, but there were complaints about cold food and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, especially during late-night hours, with reports of rude staff and long wait times.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer frustration.
Staff Friendliness
Some customers praised the friendliness of the staff, particularly during daytime shifts, while others reported negative experiences with night staff.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers experiencing long waits and issues with the automated ordering system.
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Andrew Gabriel
2 days ago
5.0
Have a dude finding a girl in the city just to come through for a cheddar crisp. Ain't mad, but why can't Bay City learn your strong meat game, got that thing oozing. Have a guy make a religion on that sandwich. Not 1 lie told.
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Michael Veggian
3 days ago
5.0
The food is great.
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Apollo
6 days ago
5.0
Food came out fast even though it was made fresh, the late night staff was friendly and helpful when explaining my bill. (Added bacon that increased the price) 😅 overall great but the parking lot is very tight for large vehicles like my truck. 🥲 so be ready for a 5point backing out turn. 😂
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Paul King
Feb 15, 2026
5.0
So good. Love them fries
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Heidi Clements
Jan 13, 2026
4.0
They were fast, friendly and the food came out hot and fresh