McDonald's

3.4
689 reviews
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Business Details

7778 Gratiot Ave, Saginaw, MI
48609, United States
(989) 781-0910
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7778 Gratiot Ave, Saginaw, MI
48609, United States

Hours

Reviews

3.4
689 reviews
5 stars
239
4 stars
133
3 stars
129
2 stars
50
1 star
138

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and inside the restaurant.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and a lack of general upkeep.

Customer Service

Feedback indicated that staff were often rude or unprofessional, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared meals.
  • BG
    Blanca Gutierrez
    Dec 23, 2025
    1.0
    No sauce in any happy meals or bags and was charged for everyone. No straws. Never gets order right. Cups filled maybe the third of the way. Waited for 20 minutes in line.
  • ME
    Makenna Edwards
    Dec 23, 2025
    1.0
    This place is slow slow slow. We pulled up and ordered 2 iced coffees that’s it. They forgot to add one to the order and we told them at the window. They told us to pull forward in front of the building and then completely forgot about us! Whole ordeal took about 25 minutes for 2 iced coffees. Will not be coming back.
  • KC
    Kriss Colangelo
    Dec 2, 2025
    3.0
    Crowded at times. During holidays they are packed.
  • CB
    Chris Bateman
    Nov 8, 2025
    1.0
    This place was filthy!!! I couldn't find a clean table to sit down at to eat our meal. I had to wash some tables down just so we could eat our meal. If i knew where they hid the vacuum i would have used it too. The staff were extremely rude and tried to ignore us multiple times while we tried to order. Go to any other McDonalds. The people and environemnt here are disgusting. I hope the food and health code inspector can find some time for a visit.
  • JC
    Jason C
    Oct 31, 2025
    1.0
    I try and avoid this McDonalds every chance I get. Inevitably we eat here once in a while for whatever reason. I’m not lying when I say that every time I go through the drive thru, it’s a wait. Last time I waited 25 minutes. They still got my order wrong. Couldn’t turn around and send it back because I was late for a game. But man…this is the worst McDonalds out there. I don’t know how they can be so bad for so long.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7778 Gratiot Ave, Saginaw, MI?

McDonald's is open from 4:00 AM to midnight Monday through Wednesday and Sunday. On Thursday, Friday, and Saturday, it stays open until 12:30 AM.

What are the delivery hours for McDonald's at this location?

Delivery hours are from 5:00 AM to 10:45 PM Monday through Wednesday and Sunday; and from 5:00 AM to 11:45 PM Thursday through Saturday.