McDonald's

3.6
1752 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5008 State St, Saginaw, MI
48603, United States

Hours

Reviews

3.6
1,752 reviews
5 stars
656
4 stars
369
3 stars
310
2 stars
138
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with some customers feeling dismissed or treated poorly.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and even raw food.

Management Concerns

Customers expressed dissatisfaction with management practices, citing poor training and lack of oversight leading to service failures.

Location Convenience

Despite the issues, some customers noted the convenience of the location and occasional good service.
  • MY
    Mary Yockey
    1 day ago
    1.0
    There's nothing redeeming about any McDonald's anymore but this one in particular is pretty bad. Half the time I've stopped in I sit at the speaker with nobody answering for two to three minutes until I just leave. Other times I get half cold food that is priced twice as much as it's worth. McDonald's in general has gone downhill over the last decade or so but this location is in dire need of some help. It is not consistent it is not fast and most of the time it is not hot.
  • JJ
    Jay
    Nov 10, 2025
    2.0
    Y’all can put it down on the grill but golly remember to pick it back up too. This poor burger didn’t even have a chance
  • KH
    Kage Honeycutt
    Nov 9, 2025
    1.0
    Just paid almost $10 for two pies and a McFlurry big enough for a small child in a paper cup that wasn’t mixed. Reminds me of why I cook at home.
  • BS
    Benito Serrato
    Nov 6, 2025
    1.0
    This place really need to get it together.... Worst experience!
  • SQ
    Spider Queen
    Oct 23, 2025
    1.0
    Not sure why I have to feel like I’m in trouble for ordering food at a food place but they are always mad at you for ordering and my bad for interrupting you and thinking I could walk into a food shop to order food! God forbid! It’s every day. Store sucks a lot

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5008 State St, Saginaw, MI?

McDonald's at 5008 State St, Saginaw, MI is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24 hours daily.