McDonald's

3.2
672 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 E Genesee St, Saginaw, MI
48601, United States

Hours

Reviews

3.2
672 reviews
5 stars
204
4 stars
116
3 stars
111
2 stars
62
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with long wait times and incorrect orders being common issues.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Management Issues

Customers expressed frustration with management's lack of responsiveness and poor handling of complaints, contributing to a negative atmosphere.

Inconsistent Experience

The quality of service and food varied significantly depending on the shift, with some customers noting better experiences when certain staff were present.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor maintenance of the location.
  • RR
    Rodney Roush
    Nov 7, 2025
    1.0
    THE COFFEE WASNT HOT ENOUGH.
  • LL
    LOKI
    Nov 5, 2025
    1.0
    Can you guys let us know the manager is okay. A customer threw a cup of hot coffee at her that woman needs to be arrested
  • NB
    Nolan Brewer
    Oct 19, 2025
    5.0
    Very comfy
  • AH
    Aimee Hartman
    Oct 9, 2025
    1.0
    Called to speak with a manager and the female who answered the phone was rude and deliberately hung up on me and told me to stop calling
  • DJ
    dawn jankowiak
    Aug 30, 2025
    3.0
    Caramel frappes are awesome, always get those. But my quarter pounder was so dry and old, it was probably yesterday's food. Yuck.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3700 E Genesee St, Saginaw?

McDonald's is open every day from 5:00 AM to 1:00 AM.

What are the drive-through hours at this McDonald's location?

The drive-through is available daily from 5:00 AM to 1:00 AM.