McDonald's

3.5
2165 reviews
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Business Details

2930 Tittabawassee Road, Saginaw, MI
48604, United States
(989) 799-8960
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2930 Tittabawassee Road, Saginaw, MI
48604, United States

Hours

Reviews

3.5
2,165 reviews
5 stars
732
4 stars
460
3 stars
430
2 stars
170
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both the drive-thru and lobby, often exceeding 20 minutes.

Staff Attitude

Many reviews highlighted rude or dismissive behavior from staff, particularly during late-night shifts, contributing to a negative customer experience.

Order Accuracy

Frequent complaints about incorrect or incomplete orders were noted, with several customers expressing frustration over missing items or wrong charges.

Food Quality

While some customers praised the food as hot and fresh, many others reported receiving cold or poorly prepared items, leading to dissatisfaction.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in the dining area and concerns about food preparation practices.
  • KH
    Kimberly Hoeppner
    5 days ago
    1.0
    Ate inside, food served cold, I had a filet of fish bun was hard and fish was cold. Fries were cold as well.
  • RR
    Ryan
    Jan 4, 2026
    1.0
    Staff are incredibly disrespectful here. Would not recommend anyone give this McDonalds their money.
  • CC
    Camila
    Dec 21, 2025
    1.0
    Absolutely never coming back here again!! Staff was rude took 10 minutes at the speaker before someone had asked what we would like, Lady at the window rudely handed the drinks to us. Do not recommend this location.
  • LR
    Lori Rivette
    Dec 21, 2025
    4.0
    I ordered through the drive-thru and most people were advised to park and wait. My sandwich was brought out but I had to wait longer for my drink.
  • SS
    Sarah Schei
    Dec 12, 2025
    1.0
    Terrible service. We came here after 10 pm and We ordered a Caramel macchiato and a peppermint mocha. They were both listed on the drive thru menu Under any size for 3.29. The macchiato rang up right, but The Mocha rang up for 3.69. My husband questioned them on it, talked to a manager, and told them it was false advertising and they STILL would not honor the price for the mocha. Saying they didnt have control over that part. You cant tell me that the manager doesnt have the authority to price adjust. The price difference didn't break the bank, but it was the principal of it. We paid the price, but were very dissatisfied with the customer service. We had also ordered holiday pies, and after waiting in the drive thru (sitting at the window) for awhile, they informed us the holiday pies would be a 6 min wait! We already had waited awhile, why was it still gonna be so long? We got our money back for the pies and left. Please get better management for your night shift
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Saginaw, MI?

McDonald's in Saginaw is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2930 Tittabawassee Road offers drive-thru service 24/7.