McDonald's

3.5
2152 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2930 Tittabawassee Road, Saginaw, MI
48604, United States

Hours

Reviews

3.5
2,152 reviews
5 stars
730
4 stars
457
3 stars
430
2 stars
169
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

There were numerous complaints about incorrect or incomplete orders, with many customers receiving the wrong items or missing components.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Food Quality

While some customers praised the freshness and quality of the food, many others reported receiving cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting the overall dining experience.
  • AS
    Anne Sanchez
    2 days ago
    1.0
    Ordered 2 large drinks and waited almost 25 minutes in line and we were only the 4th car. The Dr. Pepper was really flat. Two employees that customers could see through window #1 were sagging their pants so low you could see their underwear which is not appropriate around fast food. A restaurant is only as good as its manager. I'm guessing they done get held accountable to have a good work ethic there. I had to go get my drinks from a different McDonald's because something was really wrong with the drinks at this one. I waited less than 5 minutes at the other McDonald's and their soda tasted how it should.
  • AF
    Andon Federico
    Nov 1, 2025
    1.0
    took 30 minutes for a ice cream and water before i said something, still took forever after that. they didn’t know our orders were placed.
  • DS
    Dylan Sullivan
    Oct 30, 2025
    1.0
    Went through the drive through, they pulled me to the side; it took over 30 minutes to get a single $2 cheese burger what the hell.
  • CL
    Caitlin Lentz
    Oct 24, 2025
    2.0
    I stopped in with my toddler for a quick lunch. The food came out fast, and the service was great at first. However, as we were eating, a worker (an older woman) came out to chat with a customer she knew by name. At first, I thought it was sweet that she recognized them, until the conversation shifted. She began loudly ranting about people on food assistance, saying they “sit around doing nothing all day” while she works. This happened at 11:05-11-12 ish on 10-24-25. As someone who recently had to rely on food assistance after leaving my job due to pregnancy-related medical issues, her comments really stung. I’m now a full-time student doing my best for my family, and hearing that kind of judgment while just trying to enjoy lunch with my daughter was disheartening. I would encourage this employee to remain professional at work and to keep personal, disrespectful opinions to herself, especially when she doesn’t know who might be listening just around the corner.
  • BL
    Bee lol
    Oct 22, 2025
    1.0
    probably the worst mcdonald's i've been to. almost every time ive gone im order is incorrect/missing items. it's been a constant reoccurring issue. some of the staff is friendly others could care less. (doesn't bother me). For a 24 hour mcdonald's a third of the time they are closed without any indication that they are, including the fact you are still able to order ahead but you will not get your food.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Saginaw, MI?

McDonald's in Saginaw is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2930 Tittabawassee Road offers drive-thru service 24/7.