Multiple customers reported problems with order accuracy, slow service, and rude staff at certain locations.
Food Quality
While many enjoyed the sandwiches, there were complaints about inconsistent food quality, including soggy pickles and undercooked bacon.
Cleanliness
Some reviews noted concerns about cleanliness and sanitation practices among staff.
Positive Experiences
Despite the issues, many customers praised the friendly staff, fast service, and overall quality of the food at various locations.
MP
Michael Prevo
Dec 18, 2025
5.0
Me and my wife went shopping in Saginaw. We decided to get something quick for dinner. Google maps took us right to the Jimmy John's. Went in to order and got to sit there and listen to some really good satriani. That's the kind of atmosphere me and wife like. Took the stress of driving in that Christmas traffic right away.
SW
Shelby Wagner
Dec 12, 2025
1.0
Added guacamole to a plain slim 6
RT
Ricquel Thomas
Nov 1, 2025
1.0
They don't add the peppers I request to be added Every. Single. Time. I ask for peppers and it is NEVER put on my order, ever. Why offer peppers if your staff can't handle the addition? I made the mistake of putting in a catering order and they got that wrong as well. Referring to Bay Rd location only.
CA
Crystal Angulo
Oct 25, 2025
1.0
Disgusting. I could not wait until the Picklewich came back, I took one bite and straight to the trash. Looks nothing like the ones I got from State st or Midland rd. Waste of money.
JJ
JJ
Aug 26, 2025
5.0
Good music, good vibes, nice workers, love this locaton