Numerous customers reported poor service, including long wait times, unacknowledged presence, and rude staff.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash, sticky tables, and unclean floors.
Food Quality
Many reviews mentioned dissatisfaction with food quality, including incorrect orders, insufficient portions, and poorly prepared items.
Staff Professionalism
Customers noted a lack of professionalism among staff, with complaints about attitude and behavior during service.
Positive Experiences
Despite the negative feedback, some customers praised the food and specific staff members for their good service.
RL
Ryan Lee
1 day ago
1.0
Dirty location, used to be the best went down hill over the years, you lost years of every week business owner should be ashamed
SS
S. Scott
3 days ago
1.0
Signage says open at 11, but was closed until 12n. I wasnt real worried until I came in and trash overflowing. Waited probably a solid 5+ minutes while the employees didn't even acknowledge me standing there to order. Placed order for 3 sandwiches and 3 fries. 20minutes later 1 fry came up. Another 10 min another fry. Then 3rd fry. Sandwiches?? Not even made. It took 45+ minutes for order to completely be done. 1 sandwich at a time came up. The grill was filthy! Dry crusty food from night before. Napkins all over floor. Tables sticky. This place is a health code violation!! $45 for lunch that was ick.
WL
William Luense
Feb 8, 2026
1.0
We ordered two large Chicken Philly combos and an order of Mozz sticks. There was barely any meat, cheese, and veggies on both of them.
The lobby/dinning are was not clean. While we were sitting down, waiting for our food to be finished, half of the customers in line left because the person next in line behind us was not able to order for close to 15 minutes.
We will not be going back there again, until we hear the current owner and staff have been replaced.
DB
Drew Burke
Feb 4, 2026
1.0
Shut this place down!!!! A bunch of bratty teenagers does not count as a restaurant.
AS
ahmad sam
Jan 21, 2026
1.0
Bad attitude never say hi at all waiting 10 minutes and no one asked what can we get for you never smile or act like there is a customer waiting. Will never be back again
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:30 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services as these options are closed every day.
Can I order takeout or pickup from Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not provide takeout or pickup options as these services are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4338 Bay Rd., Saginaw, MI 48603, United States, inside Fashion Corners.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
What type of cuisine does Charleys Cheesesteaks serve?
Charleys Cheesesteaks is a sandwich restaurant specializing in cheesesteaks and American fast food.
Are there any nearby financial service providers near Charleys Cheesesteaks?
Yes, OneMain Financial and Check 'n Go are nearby financial service providers, useful if you need financial services before or after your meal.
What other dining options are near Charleys Cheesesteaks?
Nearby dining includes Cottage Inn Pizza for Italian cuisine, Bubble Tea Brewhouse for tea and coffee, Chili's Grill & Bar for American and Tex-Mex food, and Wendy's for fast food.
Are there any salons near Fashion Corners for a quick stop before or after eating?
Yes, BoRics Hair Care and Supercuts are nearby hair salons and beauty salons where you can get grooming services close to Charleys Cheesesteaks.
Can I find any retail or shopping options nearby Charleys Cheesesteaks?
Yes, nearby stores include Red Wing Shoes specializing in shoes and fashion accessories, and Catherines offering women's clothing and plus size apparel, both located in Fashion Corners.
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