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Charleys Cheesesteaks

3.9
(855 reviews)

Business Details

4338 Bay Rd., Saginaw, MI
48603, United States
(989) 797-1199
https://order.charleys.com/menu/fashion-corners/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
4338 Bay Rd., Saginaw, MI
48603, United States

Hours

Reviews

3.9
855 reviews
5 stars
485
4 stars
117
3 stars
64
2 stars
54
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unacknowledged presence, and rude staff.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash, sticky tables, and unclean floors.

Food Quality

Many reviews mentioned dissatisfaction with food quality, including incorrect orders, insufficient portions, and poorly prepared items.

Staff Professionalism

Customers noted a lack of professionalism among staff, with complaints about attitude and behavior during service.

Positive Experiences

Despite the negative feedback, some customers praised the food and specific staff members for their good service.
  • RL
    Ryan Lee
    1 day ago
    1.0
    Dirty location, used to be the best went down hill over the years, you lost years of every week business owner should be ashamed
  • SS
    S. Scott
    3 days ago
    1.0
    Signage says open at 11, but was closed until 12n. I wasnt real worried until I came in and trash overflowing. Waited probably a solid 5+ minutes while the employees didn't even acknowledge me standing there to order. Placed order for 3 sandwiches and 3 fries. 20minutes later 1 fry came up. Another 10 min another fry. Then 3rd fry. Sandwiches?? Not even made. It took 45+ minutes for order to completely be done. 1 sandwich at a time came up. The grill was filthy! Dry crusty food from night before. Napkins all over floor. Tables sticky. This place is a health code violation!! $45 for lunch that was ick.
  • WL
    William Luense
    Feb 8, 2026
    1.0
    We ordered two large Chicken Philly combos and an order of Mozz sticks. There was barely any meat, cheese, and veggies on both of them. The lobby/dinning are was not clean. While we were sitting down, waiting for our food to be finished, half of the customers in line left because the person next in line behind us was not able to order for close to 15 minutes. We will not be going back there again, until we hear the current owner and staff have been replaced.
  • DB
    Drew Burke
    Feb 4, 2026
    1.0
    Shut this place down!!!! A bunch of bratty teenagers does not count as a restaurant.
  • AS
    ahmad sam
    Jan 21, 2026
    1.0
    Bad attitude never say hi at all waiting 10 minutes and no one asked what can we get for you never smile or act like there is a customer waiting. Will never be back again

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks?

Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:30 AM to 7:00 PM.

Does Charleys Cheesesteaks offer delivery or drive-through services?

No, Charleys Cheesesteaks does not offer delivery or drive-through services as these options are closed every day.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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