Arby's

3.9
630 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3100 Holland Ave, Saginaw, MI
48601, United States

Hours

Reviews

3.9
630 reviews
5 stars
288
4 stars
151
3 stars
96
2 stars
37
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with reports of rudeness and unprofessionalism, but also instances of friendly and helpful service.

Food Quality

Food quality is inconsistent; while many customers enjoyed hot and fresh meals, others reported cold food and incorrect orders.

Cleanliness

The restaurant's cleanliness is often praised, but there are complaints about dirty tables and unsatisfactory restroom conditions.

Wait Times

Customers frequently mentioned long wait times, particularly in the drive-thru, leading to frustration.

Pricing

Some customers feel the prices are high for the quality and quantity of food received.
  • MW
    Michael Welch
    2 days ago
    5.0
    Employees were friendly and timely
  • AS
    Aaron Smith
    4 days ago
    1.0
    I cant believe the manager said she wasn't serving my brother because he asked what they $6 box had in it. WASNT DISRESPECTFUL OR NOTHIN BUT THE MANANGER TOLD US SHE WASN'T SERVING US CUS WE WAAS BLACK THATS CRAZY #FIND SUM NEW WORKS THAT REALLY WANNA WORK AND IT WAS 3 CARZ BEHIND ME AND SHE TURNED ALL OF US AWAY
  • JB
    Jestin Bird
    4 days ago
    2.0
    Takes them 20 minutes no matter what you order. Not including the time it takes to run in to fix whatever they did.
  • VR
    V Rangel
    Dec 3, 2025
    1.0
    I visited the drive-thru and was the only vehicle in line. After a brief wait, my order was taken, but the employee who assisted me was noticeably rude. Upon pulling up to the window, I waited approximately 15 minutes for my food while the employee stood at the window on her phone. While I could have chosen to leave, I had already been on the road for over two hours. It is disappointing to see the decline in customer service. Unfortunately, based on this experience, I will not be returning.
  • MS
    Mike Schrader
    Nov 18, 2025
    5.0
    Food and staff where great