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Arby's

3.9
(632 reviews)
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Business Details

3100 Holland Ave, Saginaw, MI
48601, United States
(989) 754-8312
http://www.arbys.com/locations/us/mi/saginaw/3100-holland-ave/store-469
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3100 Holland Ave, Saginaw, MI
48601, United States

Hours

Reviews

3.9
632 reviews
5 stars
289
4 stars
152
3 stars
96
2 stars
37
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unprofessional behavior from staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, others experienced cold items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with restrooms and dining areas.

Positive Staff Interactions

Despite some negative experiences, many customers highlighted friendly and helpful staff members.
  • MW
    Michael Welch
    Jan 10, 2026
    5.0
    Employees were friendly and timely
  • AS
    Aaron Smith
    Jan 8, 2026
    1.0
    I cant believe the manager said she wasn't serving my brother because he asked what they $6 box had in it. WASNT DISRESPECTFUL OR NOTHIN BUT THE MANANGER TOLD US SHE WASN'T SERVING US CUS WE WAAS BLACK THATS CRAZY #FIND SUM NEW WORKS THAT REALLY WANNA WORK AND IT WAS 3 CARZ BEHIND ME AND SHE TURNED ALL OF US AWAY
  • JB
    Jestin Bird
    Jan 8, 2026
    2.0
    Takes them 20 minutes no matter what you order. Not including the time it takes to run in to fix whatever they did.
  • VR
    V Rangel
    Dec 3, 2025
    1.0
    I visited the drive-thru and was the only vehicle in line. After a brief wait, my order was taken, but the employee who assisted me was noticeably rude. Upon pulling up to the window, I waited approximately 15 minutes for my food while the employee stood at the window on her phone. While I could have chosen to leave, I had already been on the road for over two hours. It is disappointing to see the decline in customer service. Unfortunately, based on this experience, I will not be returning.
  • MS
    Mike Schrader
    Nov 18, 2025
    5.0
    Food and staff where great
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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