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Arby's

4.1
(913 reviews)

Business Details

4905 Bay Rd, Saginaw, MI
48604, United States
(989) 799-6825

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4905 Bay Rd, Saginaw, MI
48604, United States

Hours

Reviews

4.1
913 reviews
5 stars
454
4 stars
236
3 stars
115
2 stars
40
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and delicious meals while others received cold or poorly prepared items.

Service Experience

Service quality varied significantly; many praised friendly staff and quick service, while others encountered rude behavior and order mistakes.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, noting that food quality did not always justify the cost.

Order Accuracy

While many customers appreciated that orders were often correct, there were notable complaints about missing items and incorrect orders.
  • AT
    Adam Thomas
    6 days ago
    5.0
    What can I say about miss pat? Excellence at its finest! There's not many fast food workers that will take care of you like a family business! She will! When she waits on you..you feel like family. I work in retail and for her to have the loving attitude she does deserves praise. Arby's you have an employee like nother and you need to recognize that! She goes above and beyond to keep the company you want eating in your restaurant! I will forever come here as long as she is here due to the fact that she treats people like family. It's not a regular can I take your order? She treats you as a one of a kind individual which is odd these days. I think she deserves some appreciation because without employees like this you would be considered just as basic as the other competition so please give her some recognition because otherwise I'd stop coming here.
  • LR
    Lori Rivette
    Dec 21, 2025
    4.0
    My order was correct, the food was hot, and a good price.
  • SE
    Stefanie Eyer
    Dec 15, 2025
    5.0
    Thr worker offered (with a smile) to cook us fresh fries and potatoes cakes. Our food was fresh and yummy!
  • DG
    David Gould
    Nov 16, 2025
    5.0
    Fresh and served quickly
  • EE
    Ezra
    Nov 14, 2025
    4.0
    It was good nothing extraordinary.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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