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Arby's

4.1
(913 reviews)
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Business Details

5475 State St, Saginaw, MI
48603, United States
(989) 799-0865
http://www.arbys.com/locations/us/mi/saginaw/5475-state-st/store-186
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5475 State St, Saginaw, MI
48603, United States

Hours

Reviews

4.1
913 reviews
5 stars
443
4 stars
272
3 stars
113
2 stars
35
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly and efficient, although there were some complaints about rudeness and unprofessional behavior.

Food Quality

Many reviews indicated a decline in food quality, with complaints about cold, poorly assembled, or insufficiently filled sandwiches.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

The restaurant was generally noted for being clean, but there were isolated reports of unsanitary conditions.

Value for Money

Customers expressed concerns about rising prices and perceived reductions in portion sizes, leading to dissatisfaction with the overall value.
  • RF
    Rebecca Forbes
    2 days ago
    1.0
    Been trying to reach them for 2 days now... I would love to tell ya how my food tasted but since they forgot to put it in my bag and won't answer thier phones I can't help anyone with a review 🤷🏻‍♀️
  • BB
    B
    4 days ago
    5.0
    Lunch - Crispy fish sandwich + 3 box. Great deal! Fish sandwich was good. I would have liked more tartar sauce on it. Fries, mozzarella sticks served hot, and good. Peach cobbler was delicious! Sue M waited on us. She was super nice and helpful.
  • RH
    R H
    Feb 22, 2026
    4.0
    I try to use coupons and get discounts and buy sliders and cheap menu because it still gets expensive now for 2 to me
  • JC
    Jon Chambers
    Jan 24, 2026
    4.0
    The food not as good as it was a few years back. They have great service and friendly staff
  • BD
    Brian Dean
    Jan 20, 2026
    4.0
    They staff was polite and efficient
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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