Taco Bell

3.2
1200 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1611 E 11 Mile Rd in Royal Oak. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1611 E 11 Mile Rd, Royal Oak, MI
48067, United States

Hours

Reviews

3.2
1,200 reviews
5 stars
397
4 stars
220
3 stars
172
2 stars
98
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in the drive-thru and for online orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

There were numerous complaints about the quality of food, including stale items and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall operational efficiency.
  • NM
    Nathan Mruk
    1 day ago
    1.0
    Snotty attitude from Janessa L. Working the mic and taking orders... So a bit of education for you young lady. The difference in your "cantina" menu items is that they feature (upgraded, slow-roasted chicken and unique ingredients like purple cabbage, pico de gallo, and avocado verde salsa.) Up until March 21st 2024... There was just "The Bowl". Regardless of that being almost 2 years ago... The last thing you do is tell the customer that they are wrong and that it's always been that way. Take your straight outta highschool job more seriously. Read some of the other reviews from this location and I have to agree with most of them... If there was another Taco Bell closer to me, I would not be coming back to this one.
  • JR
    Jayanth Reddy
    Dec 21, 2025
    1.0
    Front doors closed for party going inside drive throw is busy took more than an hr to pick my online food oder
  • AW
    A. Wilson
    Dec 14, 2025
    1.0
    They are doing the AI thing here. It usually screws something up. Also the longest wait in human history for every single order.
  • KB
    karl ball
    Nov 30, 2025
    3.0
    7 layer burritos are back and still reasonably priced! It was nice to see and they are good employees there to serve you! 😎😉
  • AA
    Alex
    Nov 17, 2025
    1.0
    I ordered for delivery off the app and they completely screwed up my order. Half of it was the wrong items and the other half was missing. I tried calling the restaurant but the woman was mean. She kept cutting me off to ask what my name was like 3 times in the span of a minute and then started yelling at me when I was clearly getting annoyed before hanging up on me and refusing to answer the phone again and when she did pick up just told me there was nothing she could do and that I had to contact Taco bell corporate. I did and instead of rufunding my $28 to my account Tacobell just gave me a $15 off coupon on my next order. I tried calling them and they just told me they couldn't give me my money back. Neither of the quesadillas had stake in them, my 5 layer was for some reason a fried chicken thing and my Cantine chicken taco was a hard taco with a soft tortilla glued to it with cheese. Everything else was missing.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 1611 E 11 Mile Rd in Royal Oak?

The Taco Bell location at 1611 E 11 Mile Rd operates 24 hours a day, 7 days a week.

Does this Taco Bell have a drive-through service?

Yes, this Taco Bell location offers a drive-through service.